Overall Ratings & Reviews deSatu Hotel

Traveloka (1,075)
Other sources (7)
8.5
Very Good
From 1,075 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about deSatu Hotel
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Distance to City Center (46)
Bedroom (37)
Staff Friendliness (36)
Accessibility (35)
Ambiance (35)
Surroundings (33)
Hotel Area (32)
Bathroom (30)
Room Space (24)
Soundproof (23)
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Traveler Reviews deSatu Hotel

Number of reviews per page
20
40
Customer reviews
A***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, clean rooms, close to the station, close to the mall, top notch
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P***T
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very cool activity close to everywhere
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H***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 week(s) ago
Friendly staff, fast check-in process
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Y***n
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Best, good and friendly service
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
It was noisy in the morning in my neighbor's room. The repeated slamming of the door was clearly audible in my room. When I checked in, I asked for towels, but they weren't delivered from the laundry. There was no soap in the sink. Fortunately, the hotel is conveniently located near a mall. I also had to borrow a hairdryer. The room was extremely small and not soundproof.
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1 people find it helpful
S***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The hotel staff seems very indifferent to the guests who come.
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J***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Overall everything is good, and the staff service is friendly, the location is strategic near the mall and culinary area.
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Nice short trip, the price also good not too expensive
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B***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff are friendly, very helpful when needed when conditions require.
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S***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Check-in and check-out are fast. Booking through the app is cheaper than booking directly from the hotel. The rooms are small, minimalist, but fully equipped with toiletries and other amenities, and you can even borrow a hairdryer. Breakfast is not provided at this hotel.
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1 people find it helpful
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Eka H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Awesome, I love the hotel. Perhaps I could suggest waiving parking fees for overnight stays... as one of the reasons I chose this hotel.
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F***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The location is very strategic, next to the mall, there are many places to eat. Unfortunately, the room is not soundproof and there are ants. If you are bringing a baby, you should consider looking for another hotel, because it will wake the baby up.
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E***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
This hotel is near Centre Point or City Centre, the staff are also friendly.
2 people find it helpful
F***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 21 week(s) ago
as usual, no breakfast, small room
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1 people find it helpful
A***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
One of the best budget hotels in Medan. Super close to everything else, Train station mall and etc!!
3 people find it helpful
Y***r
icon-origin-TRAVELOKA
6.3
/10
Reviewed 26 week(s) ago
The premium rooms are quite expensive, but they're smaller than the deluxe rooms at other hotels. The rooms are very small and cramped, with no wardrobe, no desk, and only one wooden chair to sit on. Wow, that's truly disappointing.
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1 people find it helpful
E***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
The staff was helpful, and access to Center Point was easy, as it's located in the same complex. The rooms are quite small; the one I stayed in had a building pillar that was uncomfortable to look at, as if it had been forced into a room. Parking requires some effort, as it's shared with mall visitors; the parking lot around the hotel is often full.
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1 people find it helpful
S***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Hotel staff is very friendly, location is near the mall
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2 people find it helpful
suryanto
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 27 week(s) ago
the receptionist was nice... the room had ants 🐜 and was not very clean
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The room is clean… just missing a hairdryer. For every drop off or pick up, the driver is charged 5000.
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1 people find it helpful
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