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Traveler Reviews Tuna Homestay & Experience
Number of reviews per page
20
20
40
40
Customer reviews
N***n
8.2
/10
Reviewed 5 day(s) ago
The staff were enthusiastic and friendly, and the homestay's location near the bus stop was convenient for transportation. The room was quiet and comfortable.
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L***E
10.0
/10
Reviewed 22 week(s) ago
The room was clean, and the hotel owner was friendly and helpful.
The staff were incredibly friendly and helpful, and the space was clean.
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Verified Traveler
Staycation
6.2
/10
Reviewed 49 week(s) ago
The room is small but has 4 bunk beds. The toilet is cramped and doesn't have enough toilet paper. It feels very stuffy
The advertisement picture shows the bed sheets as pure white but in reality they are not
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3 people find it helpful
NT
Nguyen T. H. N.
10.0
/10
Reviewed 50 week(s) ago
Very good
3 people find it helpful
NT
Nguyen T. H. N.
Leisure
10.0
/10
Reviewed 54 week(s) ago
It is a very good place to stay 🥰
1 people find it helpful
T***h
5.4
/10
Reviewed 60 week(s) ago
The first time staying at a homestay and having to pay for parking, staying at a homestay is no different than staying at a dormitory, thanks for the experience
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1 people find it helpful
W***o
Business
8.5
/10
Reviewed 60 week(s) ago
Walking distance to West Lake. A lot of small restaurants.
1 people find it helpful
nv
nguyen v. h.
5.0
/10
Reviewed 76 week(s) ago
They locked the door and refused check-in at night. My flight was delayed and I arrived at the hotel at 3 AM. I had to walk the whole night for another hotel. They should make it clear that they don't accept late check-in. It was a nightmare for me. They were also rude, hung up the phone and were angry with me because I made a call at 3 AM.
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8 people find it helpful
c
claire
5.9
/10
Reviewed 92 week(s) ago
I didn't stay 2 hours because it wasn't at all what was said in the ad!
The hotel is on a very noisy street! (lots of motorbikes passing by)
The photos show a great place but... the shutters in the living room are never open because the neighbouring houses are ugly (according to the owners) so the common room is in complete darkness. When it's cold....: if you're cold, you have to pay for the extra blanket to keep warm at night! I had booked 2 days and left after 1h30, even if not refunded! And the manager is really not friendly or condescending.
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I left after spending 1h1/2 in the place: it is located on a very noisy street, the leaving room is not so clean and most important: in the darkness cause shutters are always closed! if you are cold during the day or night cause it's winter or whatever: you have to pay for an extra blanket!
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2 people find it helpful
TL
Tỏa L. K.
Staycation
9.4
/10
Reviewed 94 week(s) ago
They are very supportive and friendly. The environment is nice, from Tuna homestay I can easily find everything I need. Recommend for the next time!
2 people find it helpful
ĐN
Đạt N.
8.2
/10
Reviewed 97 week(s) ago
clean room, comfortable! I will come next time I come to Tay Ho
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4 people find it helpful
K***a
5.0
/10
Reviewed 103 week(s) ago
I don't understand why I booked the transfer in advance, but when I got there, the manager still wanted me to transfer more deposit because he said the app had an error and couldn't receive the money. When it was resolved, I would get it back, but I haven't seen it yet. What a dishonest business.
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7 people find it helpful
DT
Dang T. N. T.
Staycation
9.4
/10
Reviewed 107 week(s) ago
A great experience at Tuna. The room quality is quite good, quiet and clean. Tuna is an ancient villa with a nostalgic feeling of Hanoi. The host is supportive. The surrounding facilities are complete, just a few steps to the windy West Lake.
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2 people find it helpful
TK
Thủy K.
10.0
/10
Reviewed 107 week(s) ago
Friendly staff, clean and fragrant room, very pretty Corgi.
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2 people find it helpful
KL
KRITSADA L.
Business
10.0
/10
Reviewed 115 week(s) ago
I love to stay at this place, it's like my home. Easily accessible to Old Quarter (Downtown). Cleanliness and comfortable prices are a good choice to live here. Many roommates are polite, safe, and secure. I will come back again.
3 people find it helpful
Rolyta F. S.
5.1
/10
Reviewed 133 week(s) ago
Gak sesuai ekspektasi dan gambar.
2 people find it helpful
AT
Anh T. N.
9.7
/10
Reviewed 165 week(s) ago
a very good place and suitable for traveling to Hanoi near West Lake so it's convenient to go everywhere. The owner here is very enthusiastic and cheerful. I forgot my things here but the owner was still very enthusiastic to support me, so if you have the chance, try it here. It's great ❤
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2 people find it helpful
GS
Gift S.
9.7
/10
Reviewed 183 week(s) ago
Very comfortable. Plus points: - 2nd floor toilet is clean, super hot water, strong, good shower. - bed has locker next to it, safe. - room has air conditioner and fan - airy - friendly, polite host, motorbike rental service, flexible hours. - around there are many restaurants and services. Minus points: - 3rd floor toilet is a bit small and narrow. - shared kitchen area should have rules for guests to clean up after using.