Dear Mr./Ms. A*u, Thank you for choosing Amaris Hotel Slipi as your accommodation and for taking the time to write a review. We apologize for any inconvenience you experienced during your stay, particularly regarding the cleanliness of your room, bathroom amenities, and the response from our customer service team, which did not meet your expected service standards. We have already reported the cigarette smoke odor, dust, insects, and delays in the cleaning team's handling to the relevant departments. We assure you that we will immediately conduct a thorough assessment and improvements to prevent such incidents from happening again in the future. The comfort and satisfaction of all our guests is our top priority. We sincerely hope that you will give us the opportunity to welcome you again and provide you with an even better stay. Sincerely, The Management Team, Amaris Hotel Slipi

Dear Ms. Kunawan W., Thank you very much for choosing Amaris Slipi Hotel as your accommodation and for your positive review. We are delighted to hear that our service left a deep impression on you. For us, all customer feedback and comments are invaluable in continuously improving the quality of our service. Your appreciation for the friendliness and approachability of our staff is a great motivator for our entire team to continue striving for the best possible service. We hope to welcome you back again in the future and expect the same satisfactory service. Sincerely, The Management Team, Amaris Slipi Hotel

Dear Sandy L., thank you so much for staying at Sleeping Beauty Hotel Amaris and for giving us a perfect rating. We are delighted to hear that you were satisfied with our warm and friendly service and our staff's thorough hygiene management. The comfort and satisfaction of all our guests are always our top priority, and your positive feedback is a great encouragement to our entire hotel team as we strive to improve our service standards. We look forward to welcoming you back again. We will continue to do our best to provide you with the best possible service next time as well. Thank you again. The Sleeping Beauty Hotel Management Team

Dear Mr./Ms. H*z, Thank you so much for your positive rating and review. We are delighted to hear that you enjoyed our breakfast menu during your stay. Your compliments are a great encouragement to our culinary team to continue creating delicious and memorable breakfast options for all our guests. We were honored to welcome you to Amaris Slipi Hotel. We look forward to welcoming you back again in the future. Sincerely, The Management Team, Amaris Slipi Hotel

Dear Mr./Ms. F*i, Sincerely, Amaris Slipi Hotel Jakarta. Thank you for taking the time to share your experience. We are pleased that you enjoyed your stay at our hotel and appreciated the facilities we provided. We greatly appreciate your compliments on our facilities and services. We look forward to serving you again and welcoming you back in the future. Sincerely, The Hotel Manager

Dear Mr./Ms. i*a, Sincerely, Amaris Slipi Hotel Jakarta. Thank you for taking the time to share your experience. We are pleased that you enjoyed your stay at our hotel and saw the facilities we provided. We greatly appreciate your compliments on the facilities and services we offered. We hope to serve you again and welcome you back next time. Sincerely, The Hotel Manager

Dear Mr. Pongo R., We sincerely thank you for choosing Amaris Slipi Jakarta Hotel as your accommodation during your stay in Jakarta. We are grateful for your memorable stay thanks to our friendly staff and excellent location in the heart of Jakarta. If you require accommodation in this area again in the future, we look forward to welcoming you and providing you with the best service. Sincerely, The Management Team, Amaris Slipi Jakarta Hotel

Dear Mr./Ms. L*r, We sincerely thank you and your family for choosing Amaris Slipi Jakarta as your accommodation and for taking the time to write such a wonderful review. We are delighted to hear that the hotel's excellent location and proximity to Harapan Kita Hospital provided you and your family with convenience throughout your stay. We are committed to providing comfortable accommodations and supporting the needs of all our guests, especially families visiting or waiting for relatives at the hospital. We hope that the services and facilities we offer will continue to meet your expectations. We look forward to welcoming you and your family back to Amaris Slipi Jakarta in the future. Sincerely, The Management Team, Amaris Slipi Jakarta

Dear Mr./Ms. N*e, Thank you very much for choosing Amaris Slipi Jakarta as your accommodation during your stay in Jakarta, and we appreciate that your stay was enjoyable. If you require accommodation in this area again in the future, we look forward to welcoming you and providing you with the best service. Sincerely, The Management Team, Amaris Slipi Jakarta

Dear Ms./Mrs. Nova H.S., Thank you for taking the time to review and rate your stay at Amaris Slipi Hotel. First, we apologize for the inconvenience you experienced regarding the cleanliness of your first room, particularly the insects found on the bed and in the bathroom. We are deeply saddened that our cleanliness standards did not meet your expectations this time. We have coordinated directly with our housekeeping team and management to immediately implement pest control measures and conduct rigorous periodic assessments. We are fully committed to preventing such negligence from happening again in the future. Furthermore, we appreciate your positive feedback regarding our staff's prompt response to your complaint and the room change you arranged. This compliment will motivate all our staff to continue maintaining and improving the quality of our service. We hope this inconvenience will not diminish your trust in our services. We sincerely hope to have the opportunity to welcome you again in the future to provide you with an even better and more comfortable stay. Sincerely, The Management Team, Amaris Slipi Hotel

Dear Mr./Ms. Rotua M, Warm greetings from Amaris Slipi Hotel Jakarta. Thank you for taking the time to share your experience. We are pleased that you enjoyed your stay at our hotel and saw our facilities. We greatly appreciate your compliments regarding the facilities and services we provided. We hope to serve you again and welcome you back next time. Sincerely, Hotel Manager

Dear Valued Guest, Thank you very much for choosing Amaris Slipi Jakarta Hotel as your and your family's accommodation, and thank you for your review. We are very pleased to hear that our hotel's location near Harappan Kita Hospital made it convenient for you to take your beloved wife for treatment. The convenience of our guests in such an important situation is one of our top priorities. The entire team at Amaris Slipi Hotel wishes your wife a smooth treatment and a speedy recovery. If you require accommodation in this area again in the future, we look forward to welcoming you and providing you with the best service. Sincerely, The Management Team, Amaris Slipi Jakarta Hotel

Dear Mr. Siti M.M., Thank you very much for taking the time to review and give Amaris Slipi Hotel such an excellent rating. We are delighted to hear that our staff were so helpful and friendly during your stay. The comfort and satisfaction of all our guests is our top priority, and your compliments are a great inspiration for our entire team to continue providing the best service. We hope to welcome you back to Amaris Slipi Hotel on your next visit. Sincerely, The Management Team, Amaris Slipi Hotel

Dear Mr./Ms. G*t, Thank you so much for your excellent review of Amaris Hotel Slipi Jakarta. We are delighted to hear that you enjoyed the cozy atmosphere, the cleanliness of the rooms, the varied breakfast menu, and our excellent location. The comfort and satisfaction of all our guests is paramount to our entire team. We hope this memorable experience will encourage you to return to our hotel on your next visit to Jakarta. We look forward to welcoming you back with our best service. Sincerely, The Management Team, Amaris Hotel Slipi Jakarta

Dear Mr. Ike R.A., Thank you very much for your positive review and excellent rating for Amaris Slipi Jakarta Hotel. We are delighted to know that you were satisfied with the friendly service from our staff and the competitive room rates. Comfort and genuine hospitality are our core commitments in welcoming all guests. This compliment is a great inspiration for our entire team to maintain and further improve the quality of our service in the future. We sincerely hope to welcome you again on your next visit. Sincerely, The Management Team, Amaris Slipi Jakarta Hotel

Dear Mr./Ms. R*i, Thank you very much for taking the time to rate and share your review of your stay at Amaris Hotel Slipi Jakarta. We greatly appreciate your feedback. We sincerely apologize for the inconvenience you experienced regarding the slippery bathroom floor and the inappropriate design of the bathroom and bedroom doors. We have forwarded your valuable comments about the bathroom floor cleaning and the room design directly to the relevant housekeeping and management teams. This feedback is crucial for our evaluation efforts to take immediate corrective action to ensure the comfort and safety of all our guests. We hope this inconvenience will not diminish your interest in choosing our hotel again. We strive to welcome you with even better services and amenities on your next visit to Jakarta. Sincerely, The Management Team, Amaris Hotel Slipi Jakarta

Dear Ms. Renty M., Thank you so much for taking the time to give us such a wonderful rating and sharing your wonderful experience during your stay at Amaris Slipi Hotel Jakarta. We are delighted and honored that our hotel has become your chosen accommodation every year. Your comfort while accompanying your beloved mother to Harappan Kita Hospital is paramount to our entire team. We hope that the services and facilities we provided will facilitate your family's medical journey with the comfort of being at home. We wish your beloved mother a speedy recovery and good health from all of us at Amaris Slipi Hotel. We look forward to welcoming you back again next time. Sincerely, The Management Team, Amaris Slipi Hotel Jakarta

Dear Mr./Mr./Ms. S*g, Sincerely, Amaris Slipi Jakarta Hotel. Thank you for choosing Amaris Slipi Jakarta Hotel as your preferred accommodation. We greatly appreciate you taking the time to write a positive review for our hotel. We are delighted to know that our excellent location near Harapan Kita Hospital, the friendly service from our staff, and the well-prepared breakfast provided a comfortable stay for you. Your satisfaction is our top priority and the greatest motivation for our entire team to maintain and improve the quality of our service in the future. We hope to welcome you back to Amaris Slipi Jakarta Hotel again in the future. Sincerely, The Management Team, Amaris Slipi Jakarta Hotel

Dear Mr./Mrs. S*n, Warm greetings from Amaris Slipi Hotel Jakarta. Thank you for taking the time to share your experience. We are pleased that you enjoyed your stay at our hotel and saw our facilities. We greatly appreciate your compliments on the facilities and services we provided. We hope to serve you again and welcome you back next time. Sincerely, The Hotel Manager