6.3
Pleasant
From 57 reviews
Provided by travelers on
Cleanliness

6.0

Room Comfort

6.1

Meal

7.0

Location

6.6

Service and Facilites

6.2

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Traveler Reviews OYO 2950 Grand Suites Palace Syariah

Number of reviews per page
20
40
Customer reviews
Dika A. A.
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5.5
/10
Reviewed 141 week(s) ago
The hotel is dirty, no towels, no soap. When I arrived at the hotel, I was given a room with a small mattress even though I ordered a large one,
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2 people find it helpful
Sunandar S.
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6.0
/10
Reviewed 171 week(s) ago
-Bed mattresses and pillows smell like used people's slobber, like they haven't been replaced or cleaned. -The room doesn't have a key, you only use nails from the inside, so if you want to leave the room can't be locked.
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5 people find it helpful
Accommodation's Reply
16 Jun 2022
Sorry for the hassle you faced! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Simon
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Njat M.
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4.8
/10
Reviewed 173 week(s) ago
The rooms are super dirty and dirty. There are still traces of garbage, there are plastic presses, there are cockroaches. Dead water has been called oyo given the reception number but the number is incomplete, how come? How come this. I've stayed here before, after joining OYO, it was very different, the more dilapidated there were sperm marks on the mattress. My body is itching, the room doesn't have a key, I'm worried about going anywhere. I can't talk because there's no water. Indeed, the price we paid was cheap, at least we paid for the spray in the washing room, not for a ride! Don't stay here again, it must be closed, it's better to pay a bit expensive but clean and not emotional. Management oyo very unfit!
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2 people find it helpful
Andry
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8.5
/10
Reviewed 179 week(s) ago
There are no facilities whatsoever. Just a tock mattress. Water is also difficult, you have to ask the person who keeps it on via telephone. No towels. The price is okay, but at the same price, many other hotels provide places with more facilities.
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2 people find it helpful
Accommodation's Reply
07 Apr 2022
Hi, Andy! Thank you for rating us positively and we apologize for the trouble encountered. We will definitely work on your feedback and promise to provide a great experience on your next visit. Regards, Ivy
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Robi
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6.0
/10
Reviewed 181 week(s) ago
Limited water supply, it force us to ask frequently for the water supply. There is no toilet door locker, the worse is the toilet is out of the bedroom.
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Accommodation's Reply
16 Mar 2022
Hi Robi! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
Devi P. S.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 182 week(s) ago
There is no TV for that price, it's not worth it.
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4 people find it helpful
Accommodation's Reply
08 Mar 2022
Hi Devi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maliva!
Amalia W.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 193 week(s) ago
The rooms are strange, all are not there. Soap, towels, not even the room key. cool.
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1 people find it helpful
Agung A. K.
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5.2
/10
Reviewed 193 week(s) ago
Sangat buruk tempatnya, dan tidak sesuai dengan yang di gambar.
1 people find it helpful
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Tomi A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 195 week(s) ago
Dirty and dirty, the sheets were not replaced by other guests, the bathroom outside was difficult to water, according to a cheap price but the quality was cheap, it couldn't be refunded anyway, finally at midnight check out looking for another hotel.
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1 people find it helpful
labibahfajriyani
icon-origin-TRAVELOKA
4.8
/10
Reviewed 198 week(s) ago
The place is not clear, I asked the security guard in the complex but I don't know
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2 people find it helpful
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Riki D. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 198 week(s) ago
Does not match the description. The water is always turned on by the officer on duty. For the oyo inn model, I don't think it's worth it to be an inn. Anyway very disappointed
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Fifiyani N. A. A.
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4.8
/10
Reviewed 201 week(s) ago
The water is always dead, the unit is dirty, a lot of sawang, can't request check-in. No fan, no tv, no hot water. Not as advertised.
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2 people find it helpful
Hawa I. P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 202 week(s) ago
The rooms and rooms are dirty, the bathroom is dirty, there are no facilities for bathing, the wifi network is not there, a lot of dust and cobwebs, can't request a ci/co clock.
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3 people find it helpful
Iqbal F.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 202 week(s) ago
There are no towels, there are no toothbrushes, there are no soaps, shampoos, nothing, it doesn't match the photo.
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Rizky S.
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4.8
/10
Reviewed 220 week(s) ago
Sangat sangat tidak bersih. Sangat tidak terawat. Tidak seperti digambarnya
1 people find it helpful
ryo r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 222 week(s) ago
Bagus tempatnya enak nyaman wajib dicoba
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Rifani R.
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4.8
/10
Reviewed 232 week(s) ago
I already paid in full, but when I wanted to check-in, the room was full, the room I should have paid for I couldn't even place it
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13 people find it helpful
Accommodation's Reply
29 Mar 2021
We are really sorry to disappoint you, Rifani! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Indah!
Fadil A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 242 week(s) ago
the place is scary, it & amp; # 39; s not really recommended 😑 the room is dirty
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1 people find it helpful
Putu H. W.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 245 week(s) ago
Water does not come out because the groundwater pump is not automatic and asks to be lured. Window curtains not attached.
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3 people find it helpful
Ria A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 250 week(s) ago
The area is scary, access is difficult at sunset. After 1 hour of rotating after buying food, I didn & amp; # 39; t find the same person who was guarding the gate.
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1 people find it helpful
Number of reviews per page
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