Overall Ratings & Reviews Hampton Inn and Suites Charlotte Steele Creek

Hotel is located near stores and restaurants, that’s a plus. Clean room, temperature set right for the season. Booked thru Hotels.com for much cheaper rate, happy about the savings. There was a mistake when checking in but rectified immediately.

Overall nice place to stay for a short getaway.

The room was clean and bathroom was nice. the mattress was hard and after the second day my wife and I were feeling sore in the morning. Great location for eating, shopping and just minutes from downtown and the airport.

Room very clean. Great service and especially the breakfast.

Nice, friendly staff! Quiet and clean.

Convenient to lots of other things in the city

Loved it

Post pandemic, I have adopted wiping everything down upon check-in and I can honestly say this happened to be one of the cleaner hotels I’ve stayed at. The lobby decor is hip and the staff were very amenable , especially Miss Sofia at the front desk, very professional and pleasant. The airport is nearby; however, we had no noise disturbances. The coffee is excellent, breakfast is typical, waffle machine, good potatoes. The only thing I can say bad was the indoor pool was ice cold but it was piping hot outside so stay outside be hot, warm pool side shower and then jump in. Its in a great area, quiet adjacent to the premium outlets, plenty of food choices nearby, I would stay again, absolutely.

Had a few short comings

No complaints, I was satisfied with my stay, very clean, staff was very nice, breakfast was very good. Room was very nice. Nice bathroom amenities for your convenience.

Its a great location, staff nice , breakfast was great. It beautiful hotel on the inside, The room was spacious …

I would take a star because of lady at front which wasn't welcoming. Otherwise the knig room was clean and spacious. Bathroom was great too. Location of the hotel was very good as well

This was an enjoyable stay with the family and we would definitely stay here again

The front desk staff was very nice, accommodating and went above and beyond to make sure we got a room where we wanted (not across from the elevator). Also, it was the first time I was offered water and a snack as a Hilton Honors member. Very nice touch. Hotel is perfectly located for shopping and dining

I booked a room with 2 queen beds and upon arrival was told they were overbooked and all they could offer was a king bed. The room 218 had mold on the ceiling. Super annoyed we booked 2 months in advance and didn’t get what we requested.

The property and facilities were very nice. The pool was unheated so a bit too chilly to enjoy. The one point that was a negative was the lack of sound isolation. The walls may be too thin. I found normal speech levels in the neighboring room to be noticeable in mine.

The in-door pool was not heated, and the drain for our shower was broken. However, our stay was comfortable and the breakfast was warm and appetizing.

Everything was fine.

Staff was friendly Hotel was very clean and quiet

Staff is very nice and welcoming. Room was clean and comfortable. Loved the quietness of the rooms. Some nice breakfast options at the hotel and very close to shopping and additional dining options as well.