The service at check-in was friendly. Breakfast was truly annoying. If there's space for the villa and hotel breakfast areas, please provide a partition. Don't be asked to move twice after you've sat down, even if the room isn't crowded. Next time, if you really want to create a gap like that in a hotel, just separate the breakfast area. This is the first time I've had breakfast at a hotel, but the dining area was arranged. I've stayed at many hotels in Pontianak. This is the first time I've experienced this kind of service. I immediately lost the mood to eat.

When you enter the room, the smell of the toilet makes you nauseous and dizzy, there is no refrigerator, the bed makes noise, it is not suitable for married couple activities.

The hotel staff was friendly, all the facilities were excellent, especially since I brought elderly people with me, they were very prompt in delivering and picking up breakfast.

It's a perfect choice for bringing a child for a birthday. From rooms that allow you to decorate them yourself to requesting a special table for dinner.

It was a great stay here, the room was clean and fragrant, the staff were friendly in serving, keep it up 🙏

The hotel staff is friendly, the rooms are clean, close to the swimming pool area, suitable for those who want to bring children on vacation.

The hotel staff is friendly, both during check-in and check-out.

Recommended family favorite choices when going to Pontianak

The hotel is clean, the staff is friendly, the environment is comfortable for children to play, the food we ordered to eat in the room was also very delicious.

It's really fun to take the kids swimming.

The hotel staff is very friendly and helpful in checking in and checking out.

Yesterday, when I stayed at Hotel Q, I was very satisfied because the room was comfortable, clean, and the hotel environment was very pleasant. The main plus point was definitely the direct access to ParadisQ Waterpark, so our family could really enjoy swimming and playing in the water all day without having to leave the hotel complex. The breakfast menu was also quite extensive and of course delicious. The restaurant menu was also delicious, with a wide selection, and the prices were affordable. Overall, this hotel is definitely recommended for a family staycation.

The hotel is quite comfortable, but it's far from the city center. The menu is standard, but the prices are a bit higher than hotels in downtown Pontianak.

The hotel staff were all friendly and kind, and when we asked questions, they responded immediately, offering to carry our things.

Cool place and staffs are super good. Thanks

The hotel staff is friendly. The place is nice and clean.

Transit here, get 2 free tickets to the waterpark that can be used on the same day or the next day, the distance to the airport is close

The staff is friendly, it's close to the baths and mall. The rooms and facilities are excellent. It's truly satisfying.

The staff is friendly, the food is delicious, it's suitable for bringing the family on holiday, and it includes 2 free swimming tickets.

over all good. nice atmosphere, there is a pool for the kids to make them happy