Overall Ratings & Reviews Crystalbrook Flynn

We don't have a pleasant stay in this hotel. With the price the service should be okey. Yes the room is very nice but the staff name Marsha (if am not mistaken) she is really rude and not nice. We went to see her for breakfast in the website stated we just need to pay 36 $ for breakfast but she doesn't even give us that choice and really rude saying “you don't pay for your breakfast so we only have ala carte” but the other people who bought room with breakfast have the choice to choose from the menu that provided. It just weird and they don't tell us when we check in. On the night we stay they also they have a private party but there is no written what so ever and we thought its not a private party we went there want to buy a drink one of the girl from the Hotel really rude and saying “We are not letting you drunk in our party” we were so shocked about it they should ask us if we were the hotel 's guest and explain it more polite than saying rude things. And the hotel should put a sign letting the guess of the hotel know. Because its an open space. So I to be honest I don't have a pleasant stay in this hotel. The location is nice, the room is nice but the service is just not for me. Rude people not suppose to work in hospitality. Because we paying for a nice and kind staff too not just the room. And also for me for a breakfast with the price they offer is just so so but there so many walking distance cafe with better taste food and cheaper price so food wise not so good as well. Thank you.