Very nice place with a nice pool. Food and service was good. We checked out at 5:00 am. I had asked if we needed to take care of everything the night before and told we can just do it in the morning. At 4:45 a.m. I went to the counter and the security guard was asleep on the couch. No Biggy but I woke him up to check out. He had no clue what to do. He woke up another employee and he had no idea. They called someone and she tried to explain how to charge my card. The guy took my card and actually slid it under the machine, not in it. I went behind the counter and had to unsnap the machine to get my card out. The lady on the phone was trying to tell me how to operate it. I could not understand her. Now 5:30, my driver in honking saying we have to go. I told them I would call and make payment over the phone. Then they say they can't take it over the phone. It turned into a mess. After two weeks, I finally got them to send me a name and sent them money by Western Union. They refused to do this for the past two weeks. This issue some what ruined the trip.
