Muy bueno todo

Great place

Uno de los pocos hoteles con cuartos familiares, y un bufet de desayuno excelente los fines de semana.

The floors were dirty as hell. If you walked around barefoot in the hotel room, your feet will be black. Two separate rooms were like this. Definitely feels unsanitary. The lobby bathrooms were either clogged, broken, or unclean. The breakfast was great. The restaurant is worth checking out. The staff are very friendly and helpful. I stayed in two rooms. The second room for the other half of my trip, was missing a tv and well not that important but a chair. Some outlets weren’t working either. The price is okay, wouldn’t say it totally worth it. To the hotel: please have someone clean those floors, they are nasty.

No me dejaron utilizar la piscina como huésped, querían que pagara Q500 extras para optar al day pass que estaban vendiendo, cuando hice la reserva nunca dijeron nada y no buscaron una solución. Me dijeron que si no quería hospedarme podía cancelar mi reserva.

Pagué una estadía en un hotel con piscina para encontrarme con que no puedo utilizar la piscina pésimo y tuve que pagar extra

Excellent service. Breakfast was not good. Besides that great stay

I stayed at Hotel Vista 15 in Guatemala City for just a few hours overnight. The reviews made it seem modern and updated, but when I arrived around 4 p.m., it felt a bit empty and more outdated than expected. The staff was nice, though, and I had dinner at the rotating restaurant, which had a charming old-time vibe and even surprised me with a birthday cake. The room, a two-bedroom suite, was spacious with a drop-dead gorgeous view of the city at night. But it needed a better cleaning—there was a dirty shower head, hair on the sheets, and stains on the bed. The sink in the bathroom kept backing up, and the elevator looked outdated. That said, the sauna was nice, the pool was great, and the gym was solid. They did offer free water, which was a nice perk. Overall, a mixed stay—beautiful view and space, but it needs some serious updates and a cleaner room.

This was an amazing experience.

We really enjoyed our stay, everything was great- we will be returning

Hospitality and really nice staff. Thank you for providing a comfortable setting for my family and me

El personal es amable y servicial, nos dieron un trato excelente

Excellent nice and clean

Staff very pleasant and service oriented

Terrible! Dirty, didn’t even acknowledge any request. The view was horrible. Or at least the room they provided. Paid over $350 Canadian for a motel looking room. For the price they are asking for, it’s disgusting. Don’t do it. Go to Cayala instead. Not worth your money.

Clean and took care of us really well

The floors were obviously dirty. The floors looked like they had been mopped with very dirty water. There were obvious spots that were dirty old water stains on the floor. The shower drain was slow. The water backed up right away. The staff was very courteous and friendly. The hotel is very beautiful. I left very early so we didn't have breakfast there.

Linda decoration, buen servicio al cliente, Linda vista excelente opción, cerca de todo a 15 minutos del aeropuerto sin trafico

Breakfast was a mess service was bad i was seated in a place because of reservation i took my time no one occupied the placebi requested to have breakfast service overall very bad

Fast check in. Nice staff and room. Awesome revolving restaurant.