Lovely hotel - enjoyed our stay

staff was so so so helpful with a baby. i have no notes, everything was great!!!

The staff were very helpful

The do not gave the roof top bar anymore:-(

Really nice hotel. Great views from the upper floors out across the São Paulo sprawl. Room was great, breakfast buffet was excellent.

I had a four night stay in April 2026 that went better than expected. It’s like the equivalent of a 3.5-4 star boutique hotel in the US. The room was big and clean, the bathroom was modern and clean and housekeeping was good (although mostly only spoke Portuguese). I saw some reviews complain about the area and it being down an alley but it’s a nice, quiet, safe residential neighborhood with some really nice houses. It’s a short walk to the main business avenue (although up a hill) but there are some nice restaurants a few mins walk away I wish I had the chance to try. The breakfast was fresh and good with decent selections. One day I tried to order just fries to snack on at like 3pm but they couldn’t make them. The staff was apologetic though. Overall my interactions with staff were all cordial and good. The gym is a bit small but if you run, the main park is about 0.75 miles away. My one complaint was the walls were a bit thin so occasionally heard hall noise or doors slamming. And there was a water drip coming off the roof or something outside my room. Normally I’m sensitive to noises like that but it didn’t affect my sleep. They also stored my luggage for a few hours after check out with no problem. Would recommend

Beautiful room in a great quiet and safe location. Breakfast is delicious with cold and hot choices. Staff are so nice and go all out with whatever you need. Highly recommend this hotel

Excellent location. It feels like you’re living in the neighborhood. Friendly staff. Rooms have everything you need. This a perfect place if you want a great location, clean facilities, great service. The breakfast was good, not a huge variety of options but has enough selection. I prefer nice boutique hotels with excellent service and this was exactly what I received!

The hotel was amazing. Great amenities and convenient location. The staff was phenomenal. They were incredibly hospitable and professional. Staff members Lucas and Carlos were knowledgeable about hotel offerings and created a wonderful dining experience.

Very nice location. Helpful and friendly staff. Good breakfast and great rooms

Location and breakfast plan was not worth it.

Clean, quiet, courteous, modern.

everything was great

High prices but not worth it. Employees are great and go above and beyond but the hotel is a rip off. It’s really a 3 star hotel pretending to be a 5 star hotel. I was going to let it go until I saw employees putting water from the sink in the expresso machine in the dining area. Really?! I would never come back. Shower - water leaked all over bathroom when taking a shower Breakfast - not good Lunch - Terrible but cost R240 Diner - Food options very limited Area - Jardims is a good area but this hotel is situated in a dead zone. No restaurants, shops or anything nearby. Hotel ends at a dead end street

Yes

New, clean, convenient.

Spotless, quiet room. Very friendly staff. Super comfortable bed.

They d didn’t have my reservation on the system. After a long wait, they came up with a room (standard, despite my purchase being another room). When I showed them the room I had booked, they explained they didn’t have that room type available for a long time.

Exceptional service by the staff.

Perfect