Overall Ratings & Reviews Hanoi Amsterdam Museum Hotel

Really bad experience for 1 night for 1.6 million VND/Premium double room: - The room is completely different from the photo, right at check in is asked "Traveloka guest? Room like this” with a note explaining what the room for Traveloka is - I booked a Premium double room, not a Gardenview room for 3-4 people or family, but was assigned to 1 room with 3 mattresses, the other 2 mattresses did not have any sheets or bed sheets. pillow. - The room is located in the corner of the ground floor, the curtain is right on the road - All day long, the doorknob is shaken, the door handle is often shaken - In the morning, when I check out, I often hear the outside check "haven't gone yet". ?, starting at 7 am - No brush, no sofa, only 2 dining chairs for sitting - 3 bottles of shampoo, shower gel, hand wash is an oil - The room has a musty smell - the room cleaning is very bad. , littered with guest hair, coals of dust, many insects (worms, ants 3 compartments) - The mattress is extremely hard, the pillow is very hard and high and very uncomfortable when lying down - The bathroom light is broken, not bright ( tried all the switches) - Hot water is not hot enough Feeling this is the most expensive 1.6 million ever paid for a stay. The standard for the word Premium here is really problematic, all services are done quite superficially, for a reason, although the facilities are well designed and quite new.

Hotels use images of rooms with high rents to illustrate rooms with lower rents, resulting in money that is not worth the service, such as hanging goats to sell dog meat, deceiving customers, making It's not okay to eat like this.

Khách sạn vệ sinh không tốt, chăn ga ẩm, nhà vệ sinh không có bàn chải, kem đánh răng

Pretty, comfortable, pleasant. Good view. Overall okay. Clean, good service. Recommended.

Nice room, clean. Super enthusiastic service, satisfied. Will come back next time.

Too bad check in wrong booking