Good hotel, good services makes trip more wonderful

The hotel staff is very friendly & helpful

Excellent and good service. Staff remember my name.

Nice and clean hotel. The staff are friendly, and the hotel is also nice inside a mall.

My family and I were very happy staying here. The service was excellent, very attentive to the guests, the food was delicious, the room was clean, and the view was beautiful ❤️❤️

Was a great experience in Surabaya. Was good food and I love the breakfast, so many choices of food by Chef Bagus.

Always wanted to repeat a stay at the Westin, everything was great and there is a mall right next door.

Always a destination for staycations and family gatherings, have stayed here several times

I recommend this, it's a really good hotel.

Tips for bringing a car, for hotel guests park at B3 (basement), or you can ask for help from the concierge to park your car.

The hotel staff service is very friendly, the hotel is very clean, especially in the rooms.

Westin is always the best for me and my children.

Luxurious, comfortable, cool, fragrant

Love the gym and yoga session on Sunday morning, breakfast food are amazing at Magnolia Restaurant. Best breakfast in Sby 😊

My family and I thoroughly enjoyed our dining experience at The Westin Surabaya. The food was truly delicious, with a varied and high-quality menu. Every dish was fresh and beautifully presented. A special thank you to Chef Bagus, who was so friendly and attentive. He even served us chicken satay, which was so delicious that my son even had three more! 😊 Thank you, The Westin Surabaya and Chef Bagus, we will definitely be back!

Everything is great, the environment is nice.

Everyone was very welcoming; this is the second time I've chosen this place.

This is my second time staying here. I'll be back soon 😍🥰

What a lovely hotel. Will do staying here again for my next trip to Surabaya.

Best place to stay. I've been staying here every time I visit Surabaya. Again and again, what a lovely hotel this is.