Overall Ratings & Reviews OYO 3316 Adam Malik Guesthouse Near Stasiun Medan

There is an additional fee of 50 thousand, outside the application.

It's good, the service is friendly and good

It's actually good, but after paying online, when checking in, I was asked to pay again, they said the room price was not the same as the price on the app. It's strange how that could be. Is this management really that classy?

The price on the app and at the hotel is different. I asked to make sure, but he (the receptionist) said the"right"price and its 20k different from the app price. It 's better to use non-cash payments from the app. There are no towels and toiletries, better to buy or bring them before check in.

The hotel clerk asked for payment even though I had paid via bank transfer beforehand.

The receptionist asked for additional fees. And early check-in is also subject to additional fees. And I have to pay double the hotel price. Please follow up with the receptionist.

I already booked from the application and paid via transfer but when I arrived at the place I was asked for an additional 25 thousand Rupiah for an unclear reason, they said it was mandatory if I couldn't stay even though I had already paid, CRAZY. I don't know whether the employees were playing games or what! This is the first time I've ordered something like this.

Resepsionis meminta uang tambahan.

All Good, Minus handuk dan sabun aja prepare sebelummasuk.

Masa iya kita disuruh nambah uang 60 ribu lagi, padahal kita udah beli online.

Room availability does not match the application. Bed linen is not noticed. Bathroom not clean.

Prices do not match, service is unsatisfactory.

Staff nya tidak kooperatif, pesenan tidak di terima, tapi tidak di bantu untuk melakukan refund langsung lepas tangan, sedangkan keputusan refund berdasarkan kebijakan hotel.

Dissatisfied with the 10% tax fee at check-in. I want to cancel but it's already night and my body is very tired because it's been a long trip. So by being forced to pay these costs.

Mineral water is not provided in the room and is subject to a 15% tax from the price in the application upon check-in. The room is okay.

The rooms are not soundproof, and some are playing very loud music. Very annoying.

Tempatnya cukup nyaman. Bersih. Ac, shower air panas juga berfungsi dengan baik. Tapi kekurangannya tidak ada satpam yang menjaga kendaraan kita. Jadi masih jam setengah 12 malam pagar udah ditutup belom lagi pegawai yang tidur melulu saat kita mau keluar. Harus membangunkan dulu

The properties are good. The equipment in the room works as it should. TV, air conditioning, bathroom exhaust, toilets, and others. Pretty okay.