6.7
Pleasant
From 44 reviews
Provided by travelers on
Cleanliness

6.7

Room Comfort

6.4

Meal

7.4

Location

6.6

Service and Facilites

6.3

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Traveler Reviews OYO 3387 Nakula Residence Syariah

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40
Customer reviews
iwan p.
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6.0
/10
Reviewed 195 week(s) ago
Soap, no towels, no hotel class towels.
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Suhartik
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9.4
/10
Reviewed 208 week(s) ago
Clean room atmosphere. Comfortable. Might need to provide hunger in the cupboard. For enough showers, in the future maybe a better shower can be provided.
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3 people find it helpful
Sylfilia Nofirsta
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6.4
/10
Reviewed 208 week(s) ago
It's a cool place, unfortunately, buy the toilet contents yourself 😂.
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Angela K.
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9.4
/10
Reviewed 215 week(s) ago
Good place to stay and take a rest for business trip.
1 people find it helpful
Kharisma T. J.
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9.7
/10
Reviewed 225 week(s) ago
Cheap clean comfortable and safe.
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2 people find it helpful
Sigit Sigit
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6.0
/10
Reviewed 233 week(s) ago
The price arrived "went up at check in .. The room booked did not exist so they were told to upgrade the room so there was an additional fee.
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Accommodation's Reply
18 Apr 2021
Sorry for the trouble caused, Sigit. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Indah!
Yohanes Adventus
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4.8
/10
Reviewed 234 week(s) ago
until the place is told to pay an additional fee on the grounds that the price changes
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Accommodation's Reply
13 Apr 2021
Something like this shouldn?t have happened, Yohanes Adventus! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Indah!
Nanda Pratama Putra
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4.8
/10
Reviewed 234 week(s) ago
until the place is told to pay an additional fee on the grounds that the price changes
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1 people find it helpful
Accommodation's Reply
13 Apr 2021
Hi Nanda Pratama Putra, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Budi!
Sofi riwianto
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4.8
/10
Reviewed 234 week(s) ago
until the place is told to pay an additional fee on the grounds that the price changes
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Accommodation's Reply
13 Apr 2021
Never meant to disappoint you, Sofi riwianto! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Reza!
Aris Aris
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4.8
/10
Reviewed 234 week(s) ago
until the place is told to pay an additional fee on the grounds that the price changes
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Accommodation's Reply
13 Apr 2021
Hi Aris Aris! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kevin!
Arif R. K.
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6.0
/10
Reviewed 235 week(s) ago
I have to add another check-in fee, the receptionist said the price at Traveloka didn't update, finally we added a fee and got the room type below, because the type I chose added quite a lot, and the problem wasn't quite there, I checked in at 21.00 and the water is not on, until the next day at 09.00, during which time I and other guests have to queue at the toilet (not the bathroom) beside the receptionist, I appreciate the cleanliness of the rooms is good but this is not enough to replace my disappointment, there should be at least a service recovery during the water is dead, how come the inn until the water dies, it should be alert if there are conditions like that, tks
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1 people find it helpful
Accommodation's Reply
03 Apr 2021
Hi Arif, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Jubaedah!
Johan Suryajaya Hartono
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5.7
/10
Reviewed 239 week(s) ago
When purchasing, you have chosen a double bed type (1 room 2 people). but when checking in gets a single (1 room 1 person). the clerk said if it was no longer a promo and for double bed rooms you had to add an additional fee for the upgrade. because it comes by yourself so you don't add the cost of choosing a single room. room availability and price should be appropriate. and this does not happen. disappointing.
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Accommodation's Reply
11 Mar 2021
Hi Johan Suryajaya! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Dewi!
Rahmad a.
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6.9
/10
Reviewed 241 week(s) ago
The room is quite clean, only the lack of bed linen does not seem to be replaced because there are a lot of hairs, also on the sheets there are yellow spots and blood spots, fortunately bring your own mat. the bathroom is okay, warm water works well, tv is also okay, security is okay the atmosphere is also calm.
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6 people find it helpful
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Benedicta A. P.
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8.5
/10
Reviewed 241 week(s) ago
The rooms are clean, with prices in the range of 150, there is really warm water. It's just when I bought the promo price, when I checked-in it said the application promo had run out so I added 20 thousand
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1 people find it helpful
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