S***a
6.0
/10
Reviewed 2 day(s) ago
Dear Management Adotel Tebet, I apologize in advance if I review my honest experience while staying at Adotel Tebet which may need to be improved in the future: The female and male FDA staff in charge on Friday 18/9/26 at 17.30 pm were not friendly or did not reflect the attitude of Hospitality as a Hotelier. The female FDA staff was very unhelpful to guests where I was made difficult in the Check-In process regarding Deposits that could not use QR / Debit with WITHOUT ANY APOLOGY she said "any hotel can't do it like that, sis" (previously I worked in a hotel and checked in at 4 hotels even though it could and could be helped). The FDA staff was not informative in the C / I or C / O process, when I requested for LCO he said it couldn't only until 12.00 after I complained he finally gave it until 12.15 while in any hotel Free LCO until 13.00 the rest is charged, it's not okay. There was no telephone in the room, so we had difficulty contacting the front desk/front desk for prayer robes and prayer mats. Of all the Adotel staff, only the security staff showed hospitality, as they kept my glasses, which I left on the Harley, until we checked out. Regards, Room 103
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