Dear Mr./Ms. N*a, First of all, we would like to thank you for staying at Denz Syariah Depoek Hotel. We apologize for any inconvenience you experienced during your stay. This incident will be a valuable lesson for our hotel, as we are committed to continuously improving our services. We hope your next stay will be even more pleasant. Sincerely, The Management Team, Denz Syariah Depoek Hotel