Overall Ratings & Reviews Tru By Hilton Harrisonburg, VA

Never seen a place where you pay $140 and there is no cofffeee maker in the room

Okay stay over night but noisy neighbor at times , breakfast was fine.

It was new, clean, and had everything I needed.

I requested my room to be clean. Sean stated they clean every other day. I expressed to him that i was checking out the next day. He stated they would come and clean AFTER they finished cleaning for the arrival guest. I was appalled because I was there versus someone who was going to check in. Being a valued member...didnt feel valued. Very disappointed. 1st time staying at a TRU hotel and LAST.

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Great location. Clean rooms. Breakfast was ok.

A wonderful clean place to stay!!! Looking forward to going back and visit again.

The staff was extremely friendly. Our room had a very strong musty order like wet smelly socks. The hotel was booked and so we couldn't move rooms. Room was extremely basic and minimalist.

Good experience. Nothing necessarily to write home about but nice enough.

the bed was hard as a rock and very uncomfortable.

Rooms are little and a little dark but very clean.

Surprisingly minimalistic for a Hilton brand hotel. Breakfast was sparse and terrible. Advertised 24 hour front desk but couldn’t find anyone when we left a little after 5AM to get a receipt or drop off key cards. Housekeeping was only every other day and since we stayed for only two nights we had no cleaning of our room. Heating/cooling was a wall unit that was overly sensitive. Window blind was broken so as to be inoperative. We tried to get staff to assist but they didn’t understand English. As Hilton Honors members we asked for a bottle of water at check in but were told that the bottles of water were only given to HH members who booked through the Hilton App. He made a “exception” for us as I guess we looked tired and thirsty. Will definitely not be booking at a Tru hotel again.

The friendliest staff and cleanest hotel I have ever stayed in. Great breakfast.

The room was small for a room with a king size bed. There were no bars of soap, just dispensers. There was no coffee maker. There was no ice cube container. There were no plastic cups. There was no free water bottles. That's enough bad news for you to digest.

Our hotel visit was fine, employees were nice, beds were comfortable. 1 thing happened though. We arrived late at night, settled in the room and went to bed. We never turned on our TV. A few hours later, we were all asleep and the TV suddenly turned on, with a Welcome message with my name? I had to get up, find the remote on the shelf and turn it off (so no one rolled over to turn it on accidentally) Weird...

Booked adjoining rooms, would up about 8 rooms apart.

The property appears new and the included breakfast was very good. Sadly, the two bath towels we had were either thin, had holes in them or both. Not up to Hilton standards.

An excellent hotel right off of 81.

No Microwave.

Could hea