9.2
Exceptional
From 509 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Catalonia Donosti

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent, stylish hotel - big room & 10 minute walk to the beach. Staff was very nice & helpful… Would definitely stay here again
John
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent, stylish hotel - big room & 10 minute walk to the beach. Staff was very nice & helpful… Would definitely stay here again
Jennifer
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, family of 4 has to have separate rooms
Jeffrey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooftop bar and pool, and the street level access
Yamila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellebt property, good location , good rearaurant,
Alan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We relocated here after cancelling another hotel which had zero personality. Staff were warm and helpful. Room for family with 2 kids on bunks - great. Breakfast - great. Location - great. Views from the roof sun loungers by the plunge pool - big smiles all round. Couple of small niggles when measured on the high price of a stay in San Sebastian but a lot to recommend it.
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Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had fabulous time , the hotel was very clean with greet atmosphere Staff extremely professional polite and keen to support us Breakfast and roof top bar great with amazing views Will definitely want to stay again
Christopher
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Outstanding experience. Incredibly thoughtful and elegant staff. Felt like a luxury and accommodating experience from start to finish. Rooftop staff, breakfast, reception and spa. All A++
Marcia
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful experience
Jannicke-Marie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I cannot recommend this hotel enough. The staff are so friendly, the room was clean and the bed very comfortable. We were also lucky enough to get a corner room with a view of the bay. We did not use the spa, but the gym is well equipped and the rooftop bar and pool area is stunning. I have to mention the parking garage which is spacious, felt safe and clean. They are also dog friendly, which is important to us travelling with a pet. The room already had dog bowls and a bed ready for him. They also had a list of dog friendly tapas bars and restaurants for us, which was such a nice touch. We will absolutely use this hotel on our return to San Sebastian.
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Verified traveler
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Special mention to John the concierge who helped us with many things Breakfast was good but on Saturday the staff were unable to cope with the amount of guests arriving at the same time meaning we had to wait for many dishes to be refilled. No staff member was monitoring the availability of food on offer Room was as described although the Seaview was limited. With the benefit of hindsight I wouldn’t have paid the extra cost for such a limited vista that was so far away Finding the hotel … read the hotel instructions. Guests CAN turn into the No Entry street if they are staying at the hotel Short cut to street level very beneficial Loved the roof top bar and swimming pool
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Caroline
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic hotel enhanced further by the wonderful staff, who are unfailingly helpful and charming. The rooftop bar has amazing biews over San Sebastian, the pool area likewise, and the breakfast bar has a great selection. We will come again!
victoria
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel with excellent views of the city - easy to walk to/from old town
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Access to old town and the beach. Great home base for exploring the city and the area
Brad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great spot. Wonderful location and great amenities
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

What a lovely hotel. The staff were really friendly and helpful. Amazing bathroom. The views from the roof terrace were great.
Philip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooftop pool and bar both fantastic
WILLIE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

AC thermostat problem daily
Alex
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Super cool location. Modern upgrades. Front desk staff incompetent and/or rude. Very low level understanding of guest communications.
James
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel and service
Number of reviews per page
20
40