Overall Ratings & Reviews Tru by Hilton Manchester Downtown

We were in town from Patchogue NY to see our grandkids! I generally try to always book a Hilton for our stays. This was our first time staying in a Tru by Hilton! Loved it and will definitely stay again on our next visit there! Staff was awesome! Friendly and helpful!

TV didn’t work, but we didn’t discover until 10pm. They offered a new room and a room to use just to watch TV.

The property was clean. The staff was great. It was a five minute walk to the main road downtown. Manchester definitely be staying there again next year.

Check-in was easy and the employee at the desk was very friendly.

There was lovely and great restaurant near by. My son and I had a great time playing pool in the lobby after dinner.

Great service

Great hotel.

Staff was great!

Our stay was good. The room was very spacious, clean, and staff were very friendly/informative. The breakfast was good. I would stay there again.

Good hotel

Super great for our needs! Clean and comfy!

Great helpful staff and extremely friendly

Really like this property. The rooms are well designed with plenty of outlets near the bedside, hanging pegs in the wall near the door and a compact but usable hanging rack above the refrigerator. Bed was comfy, and you don't need a bath tub in a hotel room - better to have a shower stall like this property. Staff and breakfast were great as well. Will definitely be back!

Good spot and the breakfast was wonderful!

Paid parking but nice location

Clean, quiet, great staff service.

The breakfast was the same every day plus they charge extra for parking.

The hotel was great. The only 2 issues we had were 1) the Heater in the rooms were insanely loud. When turned on via the thermostat it blew extremely high powered cold and hot air at the same time. We changed it to auto which blew the correct temperature air, but the machine kicking on and off woke us multiple times. The units in the rooms beside us were equally as loud and could be heard all night long. 1) The refillable shower gel items were impossible to squeeze out. I understand eliminating single use items, but the soaps just did not work. (shampoo/conditioner was a different brand and worked great). The location was fantastic, and the reason we booked here versus other hotels. Unfortunately the weather didn't cooperate and we had to drive to our destinations anyway.

While we didn’t enjoy the party taking place at 1am in the hallways, we do understand that bars close at some point and it’s not the staffs fault when the other guests are noisy. The room was clean, the staff friendly, and they had a decent snack selection which was available for purchase. Breakfast was bare minimum and mostly unpalatable. The restaurant attached has decent food and fairly quick service.

The staff were all very friendly and helpful. The room was very clean and comfortable. We would definitely stay here again.