I had a very pleasant stay in this hotel. Great for families with kids and couples as well. Many activities you can try, the hotel surroundings have relaxing vibes. Food and facilities are all top-notch, no complaints. Will definitely come back soon.

Beautiful resort with good services and facilities.

We absolutely loved every moment of our stay at the Sheraton and enjoyed every night there. The hotel is beautifully maintained, very clean, and the staff are warm, friendly and attentive. The location is stunning, with a pristine white-sand beach that is long, peaceful and wonderfully secluded. The private beach and clean pool made it a perfect place to relax. Although the hotel is a little away from the city centre, we actually enjoyed the peaceful setting, and the journey from the airport was not too long or difficult. Our only suggestion is to offer a wider variety of food options. There is currently one restaurant, and while the food quality was good, the à la carte menu could be expanded and refreshed with more choices. Overall, a beautiful and relaxing stay, and we would happily return!

The place is quite secluded, so food delivery will be difficult. But the restaurant food is excellent. The staff is very friendly and do not discriminate. The room is wide and comfortable, but personally I do not like the open-air bathtub, so I did not use it. The spa experience is good. All in all, I really enjoyed my time there.

It was a very good experience, we stayed here for 3 nights. The beach near the hotel is awesome, the room is spacious and clean. The staff is very friendly and helpful.

The best hotel in Belitung. Enjoy a peaceful and refreshing getaway from the daily grind of Jakarta. An alternative to Bali and Lombok with more affordable flights to Belitung.

A tranquil and exclusive atmosphere. Perfect for those seeking a stay surrounded by nature yet comfortable. The private beach offers stunning views, especially at sunset, as the beach faces west. Staying at the Sheraton is like resetting your body's natural clock, with its bustling day and tranquil nighttime atmosphere. There's a very comfortable, air-conditioned library with a beautiful pool view, perfect for catching up on work while on vacation. The breakfast menu isn't extensive, but it's adequate and delicious.

The hotel is comfortable and blends with nature, with complete facilities, with a varied and delicious breakfast menu.

Good experience and good sand beach area within the hotel area. One thing maybe can be added is more room decoration to make it wonderful.

Recommended for family holiday.

Our 4-day, 3-night stay was absolutely wonderful. The property features a splendid beach, pristine surroundings, and a highly respectful sustainability concept. The staff members are incredibly friendly and even addressed us by name. I cannot list them individually because every single person was remarkably helpful! Inside, the rooms are spacious with ample storage. The experience could be further improved with better ambiance in the corridors and terraces. Also, the lobby bathroom is massive; it is so large that the space could easily be repurposed into a souvenir shop, mini gallery, or an educational experience about the reserve considering the space and drop-off location. Overall, we will miss this place and would love to come back!

For those looking for a different kind of Belitung vibe, this is the perfect place! It's a truly 5-star resort. The service and amenities are top-notch. The grounds are spacious, authentic, yet comfortable.

Friendly service, buggy car service right in front of the room, a truly beautiful private beach.

One of the best places I have ever stayed so far. Would like to come back in the future.

Happy to stay here. The service is also great!! The staff is friendly.

The food variety and taste can be improved. Others are good.

A wonderful place to unwind, take long walks on the beach, and do some snorkeling.

The service was excellent and excellent. The location is a bit far from the city center, but we had a private beach. The breakfast was delicious. The pool was clean.

The staff was very friendly and supportive. The private beach was so amazing and clean.

Wonderful experience and best customer service.