Hotel Up Museum - Wellness & Spa

Explore Hotel Up Museum - Wellness & Spa
9.0
Exceptional
From 119 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Hotel Up Museum - Wellness & Spa

Number of reviews per page
20
40
Top reviews
Maria Lourdes
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Nice room. Friendly staff.
Rolando
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was extraordinary
Lucia
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The person who checked us in was by far the rudest and most unprofessional individual I encountered during my entire month-long trip in Italy. Yes, I am Canadian and my Italian is limited, but to flat-out refuse to speak English and insist on making the process more difficult for us was unnecessary and unwelcoming. First impressions matter, and this set a very negative tone for our stay. This individual work ethics should be reviewed immediately.
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Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent breakfast, good coffee, nice servers, quick check in
Yee Man Lavender
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Modern design hotel with brilliant breakfast. A short distance to high street. The shower has three outlets is supposed to be relaxing, however the water sips between the shower doors making the floor all wet. The air conditioning is not good.
LUCRECIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Todo esta bien Habitaciones muy limpias
Marcelo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The main reason we booked this hotel, was to use the Spa. When we arrived, to our surprise, they were totally booked. Mostly with local residents hotel guests are only fillers.
Heidi
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

This was an amazing hotel for the price
ARNALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Nice room, comfy beds, large bathroom, superb service from Alexandra and Matteo
Clive
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The first thing to mention was the price, exceptionally low, we checked in very late,11:45pm so no time to explore, but the room was good and the breakfast the following morning was typical of Italy. We would stay again should the opportunity arise and the price point was as good!
Beth
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Booked the very basic room so had no perks. No use of the facilities so just the room and breakfast. Excellent breakfast, super fast service with a smile. Will go back but need to book a better room if I want a coffee maker. Some renovation noises and thin walls between rooms so heard neighbour talking. Good shops nearby.
Samantha
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Lovely friendly welcome, but having booked specifically as we were on a long motorcycle trip and this place had a steam room, we were disappointed to find you had to book and it was full. The bedroom was nice, but the pillows are like pancakes and although we had two each, we could have done with more. There is only one elevator so be prepared to wait. If you need anything, you have to go looking for a member of staff as there isn't always someone on reception. Nice enough place, just not as good as I was expecting from the advert for the place.
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Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Clean and large room Great and helpful staff Great breakfast
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

We arrived early and dropped off our luggage. When we returned, the bags were already in our room. Pleasant room. Good breakfast.
Nicola
10.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Excellent hotel, clean, modern, spacious rooms, 3 mins walk from busy city centre with shops, bars and places to eat. Easy to find the hotel and there are public car parks nearby or street parking. Staff are friendly, breakfast good with lots of choices. The spa facilities are not included in the price.
Serena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Great option for families
Deise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Café da manhã maravilhoso Atendimento ótimo
PRIMIANO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

OTTIMO
Matti
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean, big room, very good breakfast.
Werner
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Sehr schönes Hotel und nettes Personal. Negativ war nur, dass das Spa für Hotelgäste nicht frei ist und relativ teuer ist.
Number of reviews per page
20
40