Keep in mind there is no washing machine as was advertised. Also, the thermal baths in the photos are a 40 mins drive away. The 3 stars are because of this misrepresentation.

Great staff, nice breakfast, convenient room :)

Great place to stay

Great property but failed to inform me of their check in deadline and locked me out at 11pm. Almost had to sleep on the street…

I was so happy to stay at this hostel location. Paulo was absolutely amazing with both his services and wonderful personality. Not many host will go above and beyond as he did. Anita is also so sweet and attentive for any needs. Overall, such a great experience and 100% recommended. Thank you Paulo for making this experience so memorable!

Paulo went above and beyond. He really knows the island and set me up on tours specific to my interests. He is like a personal travel agent. So responsive and helpful. Definitely would recommend.

Our accommodation was amazing, very clean and spacious, with a cute balcony off the living room. The owner, Paulo was very friendly and knowledgeable, always willing to answer questions. He helped book our whale watching trip when the one we had booked weeks ago had canceled only 2 days before the date. Too many positives to tell all..

Great hostel, guests were quiet and respectful. Tap cards access the doors and lockers. I would have loved to leave my bag in a locker, but that was not available so I left it under the stairs and came back later for it for an additional 5Euro.

Paolo was extremely helpful in getting us settled and helped us navigate our stay

Very clean and safe. Staff is very friendly and cooperative. Recommended.

Nice staff, Paulo gave us a lot of recommendations, breakfast was very limited. Don't forget to bring your towel.. Street is a bit noisy at night.

Paulo goes far and beyond to provide guest with value information about the island. It’s hard to find people who dedicated their live to serve with the only purpose to make others happy and comfortable

Paulo was very gracious and explained everything to me via WhatsApp since my flight was late to arrive. Obrigado Paulo!

great stay!

Great hospitality from the owner. Paolo walks you through an itinerary and explains the best way to tackle certain excursions (where to park, what trails to take, etc). The building was very clean and staff was friendly. Highly recommend staying here

I’d definitely stay here again. Great staff, quiet place, well located.

I loved my stay at Passal hostel, the owner Paolo is so kind and helpful. The whole property was very clean. Bed super comfortable. Perfect Location. I stayed in the women’s dorm- it was the best option for me…Was nice chatting with other guests aswell. I will be most definitely returning in the future. Thank you Passal Hostel for being a wonderful host

Paulo welcomed us and guided us to an amazing four night stay in a private room. The washrooms were always clean, and our room was comfortable, with a balcony and 2 twin beds. The hostel was quiet, and the 10 pm noise curfew was respected. The street traffic could be a little loud, but that is beyond a hostel’s control. Paulo gave us sound advice on what to visit and when (mainly weather-based). He has a wealth of knowledge about how the island works. Our car rental on both Sao Miguel and Terceira, set up by him, was smooth and easy. He kindly made a cozido reservation for us in Furnas. Each morning he greeted guests at breakfast by name and checked on how their holiday was proceeding, and he genuinely took pleasure in hearing our experiences. Delightful.

This was my first hostel experience and I loved it. Owners and staff were so incredibly kind and helpful. Probably the best tips for seeing the island, helped book taxis to and from the airport. Place is super clean. Bed and pillow was very comfy. The air conditioning in the room was a wicked surprise and I was so thankfully. I would definitely stay here again. Only thing was that it said on the booking website there was laundry and there wasn’t but maybe I misunderstood what that meant.

Paulo was super kind and helpful, the place is well located and clean. I highly recommend it !