Overall Ratings & Reviews Neo Hotel Puri Indah by ASTON

Dear Ms. Nurul, Warm greetings from Hotel Neo Puri Indah Jakarta. Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We are very sorry to hear about the issues with the bathtub cover, power outlets, and hairdryer. After checking by our team, all facilities are operating normally. However, your feedback remains our concern to ensure guest comfort is always maintained. We appreciate your feedback as it is very helpful in improving the quality of service. We hope to welcome you back with an even better experience in the future. Best regards, Panji Dwiswara | Hotel Manager

Dear Mr. Ronald , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for your kind words. We’re delighted to know you enjoyed the view and experienced our friendly service. Your appreciation truly motivates us to keep delivering memorable stays. We look forward to welcoming you back soon. Best regards, Panji Dwiswara | Hotel Manager

Dear Ms. Selvy, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for sharing your experience with us. We are delighted to know that you enjoyed the hotel's strategic location, its cleanliness, and the friendly service from our team. This positive feedback motivates us to continue providing the best service on your next visit. Best regards, Panji Dwiswara | Hotel Manager

Dear Mr. Nanang, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your positive review. We are pleased that your review provided a comfortable stay at Hotel Neo Puri Indah Jakarta. We will share this with our management as motivation for our team. Best regards, Panji Dwiswara | Hotel Manager

Dear Mr. Oon S. Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your positive review. Thank you very much for your trust and for being part of our extended family. We are very happy to hear that you and your wife feel comfortable every time you stay at our hotel. Reviews like this are a great motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit. Best regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your positive review. We are delighted to learn that you and your family enjoyed your stay at our hotel. Guest comfort and friendly service are our top priorities. We hope our strategic location in the city center will facilitate all your needs during your stay. We look forward to welcoming you back again soon. Best regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your detailed and pleasant review. We are delighted to learn that our hotel's strategic location made it easy for you to enjoy your activities while in Jakarta. We are also pleased to hear that the hotel's tranquil atmosphere provides a comfortable resting place after a day of exploring the city. Thank you also for your appreciation of our breakfast menu. We always strive to serve a variety of authentic Indonesian dishes to make our guests feel at home. We look forward to your next visit. We hope every stay here always leaves a warm impression. Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review. We are pleased to hear that our staff was impressed with your service and that your room was clean and comfortable. Guest satisfaction is our top priority. We look forward to welcoming you back on your next visit. Best regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your feedback. We apologize for any inconvenience, particularly regarding the room cleanliness and food variety, which did not meet your expectations. This feedback is very valuable for us to evaluate and improve immediately, so that your next stay can be much better. We hope to have the opportunity to welcome you back with even better service. Best regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review, Sir/Madam! 😊. We are very happy to hear that the friendliness of the staff and the cleanliness of the hotel gave a positive impression during your stay. We hope to continue to maintain and improve this service on your next visit. We look forward to welcoming you back. Best regards, Panji Dwiswara | Hotel Manager

Dear Mrs. f Aprilia S. Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your trust, Sir/Madam! 😊. It's truly a pleasure to hear that your stay at our hotel always leaves a positive impression. Reviews like this are an encouragement for the entire team to continue to maintain the quality of service. We look forward to welcoming you back again in the future. Best regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for sharing your pleasant experience. We are pleased to know that you enjoyed our breakfast and felt comfortable with the cleanliness of your room. We hope to continue to provide the best experience on your next visit. See you again soon. Best regards, Panji Dwiswara | Hotel Manager

Dear Mr. Khusworo, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for sharing your experience staying at Neo Hotel Puri. We are very happy to hear that you felt comfortable with the room, the price, and the friendliness of our staff. We apologize for the inconvenience related to the AC in the room. Our team will follow up on this immediately so that it does not happen again in the future. Once again, thank you for your appreciation and constructive feedback. We will continue to strive to maintain and improve the quality of our services. Best regards, Panji Dwiswara | Hotel Manager

Dear Mr. Andika, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for the positive review that has been given. We are very happy if our hotel provides comfort to guests both in terms of strategic location and also many interesting places around it. This also makes our hotel a recommendation from several visiting guests. We will convey this to the management as an appreciation of our team in providing service. We look forward to your next arrival at Hotel Neo Puri Indah Jakarta. Regards, Panji Dwiswara | Hotel Manager

Dear Mr. Cleoputra P, Warmest greting from Hotel Neo Puri Indah Jakarta Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you had during your stay, particularly regarding the odor in the lobby and the plumbing issue in your room. Your comfort is very important to us, and we regret that we were unable to resolve the problem or offer a room change during your visit. Please be assured that we are taking your comments seriously and have already addressed the plumbing issue with our maintenance team. Additionally, we are investigating the odor in the lobby to ensure it does not happen again. We truly value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much better experience in the future. Best Regards, Panji Dwiswara | Hotel Manager

Dear valued guest, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your positive review. We are very happy to hear that you felt comfortable, the place was clean, and our service was impressive. Comments like this mean a lot to us and are a motivation to continue to provide the best. See you again on your next visit. Warm regards. Panji Dwiswara | Hotel Manager

Dear Sir/Madam. Thank you for your appreciation! We are glad that you enjoyed your stay at Hotel Neo Puri Indah which is strategically located near shopping centers. Hope to welcome you back soon! Best regards, Panji Dwiswara | Hotel Manager.

Dear Bapak/ibu , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the comfort of the room and had an overall very good stay. We appreciate your feedback regarding the soundproofing, and we’ll certainly take it into consideration as we strive to improve every aspect of our guest experience. We look forward to welcoming you back in the future for an even better stay! Warm regards, Panji Dwiswara | Hotel Manager

Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for your positive review. We are very happy to hear that you are satisfied with our service, especially from the security team. Our security guards always try to provide friendly and solution-oriented service for the comfort of our guests. Input like this means a lot to us and we will forward it directly to the related team as a form of appreciation. We look forward to welcoming you back on another occasion. Warm regards, Panji Dwiswara | Hotel Manager