Swiss-Belinn Cawang

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Overall Ratings & Reviews Swiss-Belinn Cawang

Traveloka (11,406)
Other sources (39)
8.6
Very Good
From 11,406 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Swiss-Belinn Cawang
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Staff Friendliness (329)
Ambiance (312)
Bedroom (306)
Accessibility (302)
Bathroom (265)
Distance to City Center (255)
Hotel Area (244)
Room Space (231)
Wifi (214)
Taste (205)
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Traveler Reviews Swiss-Belinn Cawang

Number of reviews per page
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40
Customer reviews
Fungki r.
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8.4
/10
Reviewed 1 week(s) ago
Regarding the breakfast menu and taste, please feel free to make corrections. I found many things lacking in the food and menu items yesterday.
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Accommodation's Reply
28 Sep 2026
Dear Mr. Fungi, Thank you for your feedback and review. We apologize if your stay was disrupted or affected your overall comfort. Your feedback encourages us to further improve the quality of our service. We hope to provide a better experience for your next stay. Thank you. Sincerely, Heri Chandra, General Manager, Swissôtel-Belinn Cavang
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Etti S.
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8.8
/10
Reviewed 2 week(s) ago
The room's AC isn't cold enough... and if you order something from outside, you can't leave it at the reception... which makes the guests uncomfortable.
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Accommodation's Reply
22 Sep 2026
Dear Mr. Etti S., Thank you for taking the time to share your review and feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that any issues can affect your comfort. Your feedback will encourage us to further improve the quality of our services. We greatly appreciate your suggestions and hope to welcome you back again for an even more comfortable stay next time. Sincerely, Swiss-belinn Cawang, General Manager
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Nashareta L. I.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The hotel is very nice and comfortable, even though it's not a 4-star hotel, but the rooms are modern and aesthetic, the service is fast and friendly, the amenities are complete, everything is great! It's the best place to stay when you're in Jakarta. If asked if you would stay again? Totally yes without any doubt 😍
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Accommodation's Reply
23 Sep 2026
Dear Ms. Nachareta L.I., Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with your room, facilities, and the service from our team. We are pleased to have provided you with a memorable stay during your time in Jakarta. We hope to welcome you back on your next visit to Swiss-Belinn Kawang. Sincerely, General Manager, Swiss-Belinn Kawang
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J***e
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Transit
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8.2
/10
Reviewed 2 week(s) ago
Better than before 👍
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Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. J*e, Thank you very much for your review. We are delighted to hear that your stay was even better than before. We will continue to do our best to make every stay more comfortable and enjoyable. We hope to welcome you again on your next visit to Swiss-Belinn Cawang. Sincerely, General Manager, Swiss-Belinn Cawang
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S***l
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Business
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9.4
/10
Reviewed 2 week(s) ago
The hotel is clean, comfortable, and smells good. If you take a plane from Halim, it is highly recommended.
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Accommodation's Reply
21 Sep 2026
Dear Mr./Ms. S*l, Thank you very much for your review. We are delighted to hear that you enjoyed the cleanliness, comfort, and atmosphere of our hotel. We hope you had a pleasant stay and we are pleased to have been your choice when traveling from Halim Airport. We look forward to welcoming you again next time and providing you with an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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L***g
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9.7
/10
Reviewed 3 week(s) ago
Everything was fine, but there was one issue regarding the deposit that wasn't explained. So I was a little disappointed when the deposit wasn't refunded at checkout, and to this day, it hasn't been refunded.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. L*g, Thank you for your review and feedback. We apologize for any inconvenience caused. We appreciate your comments and will take steps to resolve the issue and improve our services. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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P***o
icon-Business
Business
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10.0
/10
Reviewed 4 week(s) ago
Yo, this hotel has an amazing city view. Staff [is] so friendly and helpful. Love the hospitality!
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Accommodation's Reply
02 Sep 2026
Dear P***o, Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed the amazing city view and found our staff friendly and helpful. Your kind words mean a lot to our team. We truly appreciate your support and look forward to welcoming you back for another memorable stay. Salam Hangat, General Manager Swiss-belinn Cawang
R***a
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Staycation
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8.2
/10
Reviewed 5 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
31 Aug 2026
Dear R*a, Thank you for sharing your experience staying at Swiss-belinn Cawang. We are delighted to hear that the friendliness of our team and the cleanliness of your room made you feel comfortable. We hope you will stay with us again on your next trip. Looking forward to seeing you again. Sincerely, General Manager, Swiss-belinn Cawang
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Verified Traveler
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
Friendly hotel staff, easy access, close to Cawang LRT station & TJ Bus Stop.
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Accommodation's Reply
31 Aug 2026
Dear Mr. G*t, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff and the hotel's convenient and easily accessible location, especially close to Cawang LRT station and the TransJakarta bus stop. We hope to welcome you back again on your next stay. Sincerely, Swiss-belinn General Manager, Cawang
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Andi S.
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
It was a very enjoyable experience
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Accommodation's Reply
31 Aug 2026
Dear Mr. Andy S., Thank you very much for your review. We are delighted to hear that you were impressed with your experience. We hope to welcome you back again soon. — General Manager, Swiss-Belinn Kawang
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Andi S.
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10.0
/10
Reviewed 5 week(s) ago
solid and impressive, right? The employees are friendly and kind.
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Accommodation's Reply
02 Sep 2026
Dear Andy S, we sincerely thank you for leaving such a valuable review. We are very happy to hear that you had a wonderful experience at our hotel. We also appreciate your compliments regarding the kindness of our staff, and we look forward to seeing you again on your next visit. — General Manager, Belin Kawang, Switzerland
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I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good place, very clean room, very comfortable 👍🏻🥰
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Accommodation's Reply
27 Aug 2026
Dear I***a, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed the cleanliness and comfort of our room. Your kind words truly mean a lot to us. We look forward to welcoming you back for another comfortable stay. Salam Hangat, General Manager Swiss-belinn Cawang
D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable place and not far from the office.
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Accommodation's Reply
26 Aug 2026
Dear Mr./Ms. D*i, Thank you very much for your review. We are delighted to hear that you were impressed with the cleanliness of the hotel and its location near your workplace, making your commute convenient. We hope you enjoyed your stay and we look forward to welcoming you back again in the future. Sincerely, Swiss-Belinn Kawang, General Manager
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D***i
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Business
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10.0
/10
Reviewed 6 week(s) ago
The hotel is clean and close to the office.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. D*i, Thank you very much for your review. We are delighted to hear that you were impressed with the cleanliness of the hotel and its location near your workplace, making your commute convenient. We hope you enjoyed your stay and we look forward to welcoming you back again in the future. Sincerely, Swiss-Belinn Kawang, General Manager
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P***a
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Transit
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8.8
/10
Reviewed 6 week(s) ago
Very good service.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. P*a, Thank you very much for your positive review. We are delighted to hear that you were satisfied with our service. Your satisfaction motivates us to continue striving to provide the best service. We hope to welcome you back again on your next visit. Sincerely, Swiss-Belinn Kawang, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Affordable hotel and close to the office.
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Accommodation's Reply
10 Aug 2026
Dear Mr. G*t, Thank you for your review. We are delighted to hear that our hotel's excellent location and reasonable prices made your stay comfortable. We hope you enjoyed your stay and we look forward to welcoming you again next time. Sincerely, Swiss-Belinn Kawang, General Manager
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Service and response to customers is very good
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Accommodation's Reply
13 Aug 2026
Dear Mr./Ms. B*a, Thank you for your positive review. We are delighted to hear that our team's service and responsiveness provided you with a positive experience. We will continue to strive to provide the best service to all our guests. We hope to welcome you back on your next visit. Sincerely, Swiss-belinn Cawang, General Manager
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Bambang S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Simple, clean, friendly, fast service.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Bambang S, Thank you for your positive review. We are delighted to hear that you enjoyed our clean, friendly atmosphere and prompt service. We hope to welcome you back for another pleasant stay. Sincerely, Swiss-belinn Cawang, General Manager
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Guest
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10.0
/10
Reviewed 9 week(s) ago
Until it was extended many times, it was so comfortable
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed your stay and decided to extend it several times. We hope to provide you with a similarly memorable experience on your next visit. We look forward to seeing you again soon. Sincerely, Swiss-Belinn Kawang, General Manager
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Guest
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8.5
/10
Reviewed 9 week(s) ago
Fast and responsive, always stay here.
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Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to know that you consistently choose to stay with us and that our services are prompt and responsive. Thank you for your trust, and we hope to welcome you back again. We look forward to seeing you on your next stay. Sincerely, General Manager, Swissôtel Belinne Cavang
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Number of reviews per page
20
40