Swiss-Belinn Cawang

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Overall Ratings & Reviews Swiss-Belinn Cawang

Traveloka (10,527)
Other sources (34)
8.5
Very Good
From 10,527 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

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Traveler Reviews Swiss-Belinn Cawang

Number of reviews per page
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40
Customer reviews
Bambang S.
icon-Business
Business
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8.5
/10
Reviewed 5 day(s) ago
Fast, friendly service, and clean rooms. I often stay here when I'm in Jakarta.
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Accommodation's Reply
02 Feb 2026
Dear Mr. Bambang S., Thank you for taking the time to share your experience at Swissôtel Belinne Kawang. We are delighted to hear that you were satisfied with the friendly service, prompt service, and cleanliness of our rooms. Thank you for your continued patronage. We look forward to welcoming you back for your next stay. Sincerely, General Manager, Swissôtel Belinne Kawang
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handal p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly in assisting with the check-in process.
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Accommodation's Reply
30 Jan 2026
Dear Mr. Handal P., Thank you for taking the time to share your experience at the Swissôtel-Belinn Kawang. We are delighted to hear that you were pleased with the friendly service and smooth check-in process. We look forward to welcoming you back for your next stay. Sincerely, General Manager, Swissôtel-Belinn Kawang
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Gilang I. M.
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10.0
/10
Reviewed 2 week(s) ago
Hotel close to LRT, cozy, and delicious breakfast
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Accommodation's Reply
23 Jan 2026
Dear Mr. Gilang I.M., Thank you for taking the time to share your experience. We were pleased to assist you with the excellent public transportation and dining options. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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s***o
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Transit
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10.0
/10
Reviewed 2 week(s) ago
Very friendly service from all hotel staff and employees.
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Accommodation's Reply
21 Jan 2026
Dear Mr./Ms./Mrs./..., Thank you for taking the time to share your positive review and feedback about your experience. Your comments encourage us to further improve the quality of our service. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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A***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The waiter service at the restaurant by Rika was very good.
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Accommodation's Reply
23 Jan 2026
Dear Mr./Ms. A*d, Thank you for taking the time to share your experience. We are delighted that our staff member, Rika, provided you with a positive experience. We hope to welcome you back on your next visit for an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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Dendy N.
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8.4
/10
Reviewed 4 week(s) ago
Toiletries are not refilled. There are no dry toilet towels.
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Accommodation's Reply
14 Jan 2026
Dear Mr. Dendy N., Thank you for taking the time to share your experience. We apologize for any inconvenience you may have experienced during your stay. Based on your review, we will continue to strive to improve the quality of our services. We hope to welcome you back on your next visit with an even better experience. Sincerely, Swiss-Belinn Kawang, General Manager
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Melania
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
I've known this hotel before as Sentral Cawang. It's always comfortable with cool air conditioning, spacious rooms, and unique bathrooms. The food is also delicious. Besides breakfast, there's a lunch buffet for 100,000 Rupiah per person. However, when it's busy and the basement parking lot is full, you have to park in the open area, so if it rains, your vehicle gets drenched.
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Accommodation's Reply
13 Jan 2026
Dear Melanie E., Thank you for taking the time to write a review and rate us. We are delighted to have served you and remain your best choice. Your positive feedback inspires us to further improve the quality of our service, and we appreciate your review and feedback. We look forward to welcoming you back on your next visit. Sincerely, Swiss-Belinn Kawang, General Manager
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Strategic location, food is relatively affordable and fits the budget
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Mr./Ms. R*i, Thank you for taking the time to write a review and rating. We are delighted to have served you with an excellent location and superb food. We hope to welcome you back again in the future. Sincerely, Swiss-Belinn Kawang, General Manager
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s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
the staff is very friendly..........
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Accommodation's Reply
12 Jan 2026
Dear s*a, Thank you for taking the time to write a review and rate your stay positively. We are delighted to have provided you with a memorable experience and friendly service. We hope to welcome you back for your next stay. Sincerely, Swiss-Belinn Kawang, General Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Okay. The staff is friendly. I complained that the AC wasn't cold enough and they immediately changed rooms.
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. R*a, Thank you for taking the time to rate and review us. We are pleased that we were able to resolve the issues you encountered and apologize for the technical problems you experienced during your stay. Your feedback motivates us to further improve the quality of our service. We hope to welcome you back on your next visit. Sincerely, Swiss-belinn Cawang, General Manager
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H***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
spacious parking lot nice staff Refrigerator in room 1609 not cold, then make my chocolate drink spoiled, fix it
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Accommodation's Reply
12 Jan 2026
Dear H***a Thank you for your kind comments about our parking lot and staff. We apologize for the inconvenience caused by the refrigerator in your room that was not cooling properly. This issue has been informed to our team and will be fixed to prevent it from happening again in the future. We appreciate your feedback and hope to welcome you back again. Warm Regards, General Manager Swiss-belinn Cawang
Suci P.
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the restaurant's food tastes delicious.
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Mr. Suji P., Thank you for taking the time to write a review and rate your stay positively. We are delighted to have provided you with a memorable experience through our excellent dining experience and friendly hospitality, ensuring your utmost comfort. We look forward to welcoming you back on your next stay. Sincerely, Swiss-Belinn Kawang, General Manager
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Budi S.
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Business
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10.0
/10
Reviewed 5 week(s) ago
Thank you for the service, my wife and I are satisfied.
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Accommodation's Reply
06 Jan 2026
Dear Mr. Budi S., Thank you for taking the time to write a review and rate your stay positively. We are delighted that we were able to provide you with a comfortable and pleasant experience through our services. We hope to welcome you back again on your next stay. Sincerely, Swiss-Belinn Kawang, General Manager
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I***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and friendly service...
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Accommodation's Reply
06 Jan 2026
Dear Mr./Ms. I*l, Thank you for taking the time to write a review and rate your stay positively. We are delighted that we were able to provide you with a comfortable stay and friendly service. We hope to welcome you back again on your next stay. Sincerely, Swiss-Belinn Kawang, General Manager
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Iko S. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Sometimes the room smells unpleasant, like a leaking water line. Others really like it.
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Accommodation's Reply
06 Jan 2026
Dear Ms. Iko S.H., Thank you for taking the time to write a review about your stay. We apologize for any inconvenience you experienced during your stay. Your review is valuable in continuously improving the quality of our services. We hope to welcome you back again for an even better experience. Sincerely, General Manager, Swiss-Belinn Cawang Hotel
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I***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Always love staying here, the place is comfortable and the people are friendly.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Mr./Ms. I*e, Thank you for sharing your positive feedback about your stay. We are delighted that we were able to make a good impression on you. We hope to welcome you back for your next stay. Sincerely, General Manager, Swissôtel Belinne Cavan
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is perfect.... Always success...
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you for your positive feedback regarding your stay. We are delighted that we were able to make a positive impression on you. We hope to welcome you back for your next stay. Sincerely, Swiss-Belinn, General Manager, Hotel Kawang
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Frijaya L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
all the food is delicious and varied
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Accommodation's Reply
06 Jan 2026
Dear Ms. Frijaya L., Thank you for your positive feedback. We are delighted to know that you were satisfied with our service. Thank you for your review. We hope to welcome you back again on your next visit. Sincerely, General Manager, Swissôtel Belinne Gavan
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice room, friendly staff, and everything was great. Recommended for your next stay.
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Accommodation's Reply
26 Dec 2025
Dear Valued Guest, We greatly appreciate your positive feedback. We are delighted to hear that you were satisfied with our service. If you have any problems, please contact our front desk staff. We are happy to assist you to ensure you have a pleasant stay at Swiss-Belinn Kawang. We hope to welcome you back to Swiss-Belinn Kawang on your next visit. Thank you again for your review. Sincerely, General Manager, Swiss-Belinn Kawang
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O***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Every time I go to Jakarta, I always stay here. The staff is very friendly.
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Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. O*i, We are very grateful for your positive feedback. We are delighted to hear that you were satisfied with our service. If you have any problems, please contact the front desk. We are happy to assist you to ensure you have a pleasant stay at Swiss-Belinn Kawang. We hope to welcome you back to Swiss-Belinn Kawang on your next visit. Thank you again for your review. Sincerely, General Manager, Swiss-Belinn Kawang
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Number of reviews per page
20
40