Grand Kamala Lagoon By DoubleTree

Explore Grand Kamala Lagoon By DoubleTree
8.8
Very Good
From 516 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about Grand Kamala Lagoon By DoubleTree
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Ambiance (12)
Wifi (9)
Bedroom (9)
Staff Friendliness (8)
Check-in/out Time (8)
Accessibility (7)
Surroundings (6)
Hotel Area (6)
Distance to City Center (5)
Family Friendly (4)
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Traveler Reviews Grand Kamala Lagoon By DoubleTree

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40
Customer reviews
bebbyby
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
No regrets staying here with my family. Fast check-in, responsive admin staff, escorted to the room. Scented towels, fragrant room, fast Wi-Fi, Smart TV, cold refrigerator, working stove, gallon jug, complete plates and glasses, cooking utensils, plenty of tokens, complete amenities, cool AC, clean floors. Access to the gym and swimming pool from 6:00 AM to 6:00 PM. Cons: Expensive parking, better not to bring a vehicle.
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M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Staff fast response, want to come back here again later.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable atmosphere and friendly staff. Clean environment. Thank you.
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S***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
It doesn't match what's in the picture, there are small cockroaches in the room, the mattress and pillows are also not comfortable.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Recommended for staying experience in an apartment 🙂
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1 people find it helpful
Nadya A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the room is as shown in the photo, the facilities are complete, it's perfect for a staycation with my husband 🥰
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable, clean, and makes you feel at home.
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Chyntia d.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
The room didn't match the pictures and wasn't well-maintained. The sofa was dirty and had holes in it from smoking.
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3 people find it helpful
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 21 week(s) ago
Lots of small cockroaches, smelly sheets that look like they haven't been changed, and the water heater keeps turning on and off because it uses gas. I've stayed in apartments twice, and they seem better than hotels. You can't take anything you leave behind, and hotels are much cleaner, both in terms of equipment and supplies. They look cheaper, but you have to pay for parking, which makes them more expensive.
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4 people find it helpful
Byas M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Always a regular customer, cleanliness is still a priority, okay?
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Byas M. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Always a regular at Lagoon using Double Tree
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1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The room is okay, it's just that the mattress seems to have sunk in, but overall everything is okay.
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 25 week(s) ago
It didn't live up to my expectations. Lots of red cockroaches crawled out from under the bed, and my knees were bitten by mites while I slept. The only pluses were the cold AC, the refrigerator was on, and it wasn't suitable for families because... well, words can't describe it.
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2 people find it helpful
G***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 30 week(s) ago
Wort just doesn't have any hot water
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t***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
there is no staff and the TV is not on
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1 people find it helpful
E***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good service, nice rooms, recommended for a staycation, fast Wi-Fi for working, basically good service.
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2 people find it helpful
C***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
It seems like the admin has become besties because he chooses DoubleTree too often🤣
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C***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Keep coming back here because it feels like home sweet home haha
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Comfortable, clean. The check-in process was easy and the admin was very responsive. Amenities provided include towels, toothbrushes, and toothpaste. The bathroom has a water heater. Fast Wi-Fi, a refrigerator, YouTube, and Netflix. Finding food is easy, just go straight to the mall. It's definitely worth it. ☺️
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3 people find it helpful
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
nice but shower slowly,owner very helpful
1 people find it helpful
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