Staff was amazing, very accommodating. Nice and quiet bungalow

We stayed in a very nice bungalow and awoke to birds chirping on their very pretty grounds. There's a lot of space at this hotel and each of the bungalows is positioned with enough space for privacy. However, there are two units in each bungalow, an upper and lower. We stayed in the lower and there was no one in the upper room. If there was someone upstairs they could have been noisy in our room. The room was very big, and parking outside was very easy. We arrived in the evening after the office was closed and check in was no problem with the security guard. The wifi did not work at all in our room, we were informed in the morning that wifi is only at the main lounge area. But because of the remoteness of the hotel location, we had no cell service in the bungalows. The hotel seems mostly geared towards providing meals and presentations to tour busses that stop there on the way to and from Chichen Itza. So while we ate three busses pulled up and unloaded. It didn't bother us at all, and there is quite a big shop there, if you want to buy tourist goods. The buffet breakfst is supposed to be included with the room, however we arrived at 10:45am and were charged because they had already started to serve lunch at that time. The buffet is very large and there are several Yucateco options as well as some not very good 'US' style food like spagetti. The food was mediocre, but adequate, what you'd expect at a buffet. Again, the buffet is really for the tour busses that stop there

The hotel was very beautiful and clean....looks just like the photos. There were two single ladies traveling and our first room with double beds could not be locked from inside the room. Being uncomfortable with sleeping with our door unlock, we asked to be moved. The only other room was a single bed and we accepted. Once we got settled we attempted to use the bathroom and thick green liquid was coming out of the sink and toilet. Management came up to clear the issue and attempt to clean the residue. The shower would not produce hot water also. All of the rooms were unoccupied with only two available for management to accommodate us. So we used a pitcher of water which they provided to brush our teeth and took our cold showers in stride. The staff was very nice. Carmen

People were extremely helpful. We were expecting more local cuisine and treats. More tropical fruits and drinks.

The bungalow was in a very peaceful area in the woods. We had our own small little one room house. It was clean and the staff was very nice and helpful. The location was far away from any other towns or stores so don't plan on anything being within walking distance.

Friendly, welcoming, multilingual staff and beautiful property. Delicious food. Everything exceeded our expectations.

Beautiful grounds, very pleasant staff, clean room, huge shower. Only downside really was there were quite a few steps to get to room, and the room itself was pretty small. No fridge, but they were very helpful and brought us one.

Very poor the facilites, no water in the wc, a lot insects dearth, and no clean

It looked vacant, the rooms were nice and clean but honestly they looked better in the pictures. Breakfast was extremely limited, people seemed to want to do as little as possible when help was needed.

The bungalows are amazing nice experience rooms are good and spacious the pool is amazing at night with clear skies you can swim under the stars The WiFi is very bad it doesnot work 90% of the time The buffet food is not that good you can always drive 20 min to the closest city and eat some real Mexican food 👍✌️

Pros - Beautiful landscaping on property, peacocks, pool. Cons - Dirty room (spiders, dead bugs around the room), uncomfortable beds, no hot water, low quality food in restaurant. Would not stay again.

I stayed in one of the bungalows at this hotel. The grounds are tropical and well maintained, very pleasant and serene. Nice pool.

Unique setting a couple kilometers from town. We paid extra for the king suite bungalows but they do not get wifi, nor did our tv work. Room had a bit of a musty smell and there was sand, dirt on the floor. Had the floors been clean and if we a Had wifi and tv I would have rated it higher. Had to check out one day earlier but could not cancel the room and had to pay the extra night.

Family run property couldn't have had a more warm atmosphere authentic food great chicken flautas

We used this hotel as a base fro our exploration of various sites in Yucatán and it proved to be a good choice. Thier bungalows were full so we took two rooms at the main building. We saw an issue with one of the curtains and they immediately repaired it. The air conditioning works very well and the bathroom is quite big.

Gorgeous ground, great location, friendly staff and overall super cheap- Strongly recommend!

I absolutely loved staying here! This is a really neat hotel with the option of staying in bungalows. We stayed in a king sized bungalow. It was very spacious and seemed luxurious for staying in Mexico. The grounds are beautiful! They are very relaxing and quiet. We arrived in December 23rd. The staff was extremely kind and even invited us to their Posada party! In Mexico, they celebrate on December 24th instead of December 25th. We were very tired from our travel that day and after seeing Chichen Itza so we didn’t end up going. They do offer free breakfast: tea, orange juice, coffee, a small fruit plate, and toast. They also have a restaurant and you can order more food if you’d like. The hotel grounds also have a shopping area where you can find gifts and other keepsakes. I highly recommend staying here, it is a great value for the price and the staff are beyond kind!

Nice place good service great location for Chichi itza

No hot water. Service closed after 6.

excelent hotel nice staff, close to the arqueological zone beautiful