Everything was as expected great service clean room , everyone soo nice

Room was very u to date, modern loved the style of it was perfect . Food was good Only thing was the bed was super hard ,,,

Room was cleaned daily and staff was wonderful!

Well rounded place to stay

I was pretty pretty good

Staff was great. Super friendly and helpful. Thank you all specially Carlos at the front desk he was very nice and helpful

There is a picture of a swimming in the website and when i arrived they said it was in a room, not to share!

It’s really pretty in therms of aesthetic but, the water overflows the shower and goes directly into the room, I couldn’t shower properly because of this. Also only the cold water pipe worked. Everything else was fine, the food in the hotel’s restaurant is good.

Main reason I got hotel was so I could take a warm shower once landing in Mexico City come to find out there was no hot water.

Las habitaciones no tienen aire acondicionado menos mal fui en invierno. Ponen q incluye desayuno y solo te dan cafe y unas frutas. La cama parece una tabla de lo dura Y ultimo y lo peor tiene bote de agua el lavamanos. El ruido casi no te drja dormir y de paso es desperdicio de agua es tremendo todo el dia botandose es una lastima...

Room was beautiful, staff very friendly and helpful.

Good hotel

Horrible customer service when checking in and when attempting to get assistance from hotel staff. Very dismissive. Had a hard time taking a shower the first day since there was no cold water, I had to leave 3 days early and booked another hotel. Terrible experience.

Clean room, but the bed was very uncomfortable and hard. Not the best location.

The staff was great, the restaurant on the 4th level was also great! My complaint has to do with the room and bathroom situation. The shower has no protection against the water pouring out all over the bathroom floor. There is also no AC which can be problematic. The hotel also is not in the best area and there’s not a lot to do in the neighborhood. Other than that the experience was fine, I really appreciated the friendliness of the staff!

Los grifos tienen gotera, poca iluminación.

Clean room, great staff

Everything was perfect great rooms, great service and very close to everything. Most of all very safe stay.

Just fabulous! Chuck , trendy yet quiet !

Muy elegante el hotel, y en muy buena zona, lo malo que paso es que el día que nos hicieron el servicio de limpieza no nos dejaron el remplazo de las toallas, jabones y tampoco lo que es café, pero la alberca espectacular, la comida también