Overall Ratings & Reviews Batam Marriott Hotel Harbour Bay

Excellent services, well done, friendly hotel staffs, very fresh ambience.

Overall, it was a wonderful experience. The staff were very friendly, and we’re especially grateful for the special arrangement made for our anniversary. Thank you for making it memorable! Would also like to thank the staff at Goji Kitchen & Bar for kindly accepting our high tea order even though it was past the scheduled time. We really appreciate the warm hospitality!" A big thank you to the Chinese restaurant (Jiang He) that welcomed us at 10pm, even though we were the last customers! We truly appreciate the kindness of the server and the chef—the food was absolutely delicious! Will be back again when I visit Batam again!

Overall very niceee 😍, can't move on from here, will be here again next time 😁

Stayed for business purposes and very comfortable

Everyone is friendly, the food has a lot of choices…

great and comfy hotel in harbour bay, 5 🌟

Good but unfortunately it doesn't match the order in front of the swimming pool.

Lokasi yang strategis, dekat dengan pusat perbelanjaan, direct access to Ferry and good quality hotel.

Very good stay and comfortable.

Their services from bellboy to guest relation officer to housekeeping was good, hotel is clean, room is spacious and food at goji was very nice. My mom just finished operation so I needed a clean room, I wiped all the room and toilet hard surfaces. Their housekeeping must has kept the room spotless as my wipes were clean even after wiping. I understand the room description states 2 double beds. The pillows provided was a bit too big for 2 persons if you placed it side by side. But there are some small things here there that need improvement. I stayed on room 818. I believed one of the switches (3rd) between the beds have some problem which creates some high pitch buzz sound. I could not sleep because of that, its disturbing. I have 3 persons staying but there are only amenities for two. They are quick to provide the 3rd set upon request. The toilet basin. Between the surface top and the basin itself needs cleaning. I think it's missed out everytime when they clean as it's not visible when you look from the top. (But its very visible via reflection from the mirror). Overall its a good stay, and I would stay again.

Good and clean. Best services.

It's good, but for the type of room we chose, there's no bathtub, even though it's been over 3 million. The service is steady for a complete meal.

Very nice hotel. Roomis very big. Rate is value for money and worthted. Will stay again when to Batam again.

Room as marriott standard, unable to get an upgrate for ocean view as they prioritize the foreigner. Pool is outdoor therr isn't any area that have roof top in pool areaz.

Sangat strategis. Hanya 20 meter dari arrival harbour bay Batam, jadi sangat mudah bila datang dari Singapore menggunakan ferry. Brekfast dengan banyak pilihan menu, dan dengan pemadangan harbour yang indah. Staff sangat ramah. Saya tiba di hotel pukul 12.00, tapi diperbolehkan untuk langsung check in. Bila ke Batam saya akan kembali ke hotel ini. Terima kasih.

Good location and just next to ferry terminal.

2Nd time using the hotel. Just as great experience as the 1st.

Beautiful hotel! Gm Christs went extra miles for us knowing that we celebrate our wedding Anniversary there. Good service and wonderful spread of breakfast buffet plus MK lounge cocktails. Will come back again.

Allowed early check in. Helpful staff. Big and clean room. Plenty of breakfast choices.

Great hotel. Great spread of breakfast. Will definitely return and will only book this hotel. The people there are awesome. Great job marriott batam!