It's a lovely hotel in a great location but they miss out on a few details. The rooms are large, stylish and modern and it is just a short walk to the historic port with great restaurants. Examples of what lets it down are small details like the posters in the lift are stuck on with peeling tape, the paving outside is uneven. There's no desk in the room and only one seat. Breakfast has a limited selection and you can order a cooked meal but it's basic. Parking is free but a limited number of spaces. It's a great hotel, but could be even better.

Air and heat in the room were good. Breakfast was excellent. Lunch and dinner options were also very good.

Excellent location, wonderful and accommodating staff. Very clean and the food is fabulous! Highly recommend!!

The SanSal hotel is a wonderful place to stay. Extremely friendly and helpful staff, amazing breakfast, awsome views over the city and harbor and very nicely appointed rooms.

Our experience at Sansal Boutique Hotel was absolutely incredible from start to finish. The team supported us even before we arrived and continued to go above and beyond throughout our entire stay. The staff were truly out of this world; a special thank you to Alexia and Renata! Their energy, attentiveness, and genuine care were 5-star in every way. The reception team were always so helpful, assisting us with restaurant recommendations and arranging our laundry seamlessly. On the morning of our departure, they kindly prepared breakfast for us, which was such a thoughtful touch. A huge thank you to Renata for surprising us with an upgraded room with a beautiful ocean view — waking up to that view each day was simply amazing and made our stay even more special. I also have to mention the fantastic breakfast team. They freshly prepare your eggs exactly to your preference, and the quality and variety of options available each morning were excellent. Everything about the hotel was amazing, and I can’t forget the wonderful housekeeping team who kept everything spotless. I could go on all day! We will definitely be returning. I consider myself a local now haha. Thank you again for such an unforgettable stay!

Great hotel, really nice staff, pool is awesome!

SanSal was in the perfect location close to Old Town Chania, the light house and nice restaurants. The Sea view area was worth the money with the breakfast being an additional bonus. The staff ate all wonderful and they will make you cappuccinos and eggs cooked how you would like them. The ham and cheese omelet was superb! Alexa at the front desk was a gem in providing us a detailed map of the perfect suggestions to do in Crete from hikes to exploring caves and beaches! We loved it here so much that throughout our travels of Crete that we stayed 3 nights.

The food was terrible, i ordered a Margherita pizza and got a cheese pizza with so much cheese it could gag a person. The room and location were very nice and the staff were all very friendly

Fantastic, courteous and professional staff. Thank you to Sotiris, Apostolis, Alexia, Christos and Haris. We enjoy our 9 days stay in a clean, spacious and modern room and the breakfast was delicious.

Friendly staff, excellent location, and delicious breakfast.

The breakfast buffet had high quality options. Smoked fresh pork, eggs served as preferred, many freshly made pastries, spinach or mushroom pies, several types of yogurts, many selections of cheeses, espresso or cappuccinos, freshly made breads, fruits, homemade pies, brownies, salad, cereals, teas, nuts, nut butters and more! The staff are so friendly and helpful. When I arrived my wallet had been stolen. The front desk was immensely helpful and supportive. The ocean view was magnificent! Sliding glass doors. Spacious room. Lovely large balcony with table and chair. Good shower. Large closet and storage area. Good maid service. Very clean.

This hotel is absolutely fantastic. I was happy with every aspect. The room was spacious with plenty of closet space a a huge balcony with gorgeous sea views. There were plenty of convenient touches - a full length mirror, a drying rack on balcony for bathing suits, and plenty of counter space in the bathroom. I looked forward to breakfast every morning - there was a variety of foods, fresh fruits, pastries - the food was fresh and delicious. The staff are outstanding - they were warm, welcoming and very attentive. The hotel looks fairly new so all furniture and decor were in excellent condition. Nothing looked shabby or stained. The location is perfect - it is quiet and only a short and scenic 5-7 minute walk to Old Town restaurants, shops and bars. This is a wonderful hotel, and I highly recommend!

Yes. Staff was very friendly and super helpful. Thanks

Breakfast was fresh, excellent coffee

Room was spotless, cleaned daily. Staff were super nice and helpful.

Will come back again.

Staff was very welcoming and helpful

Room was spotless with an amazing view to the sea. staff was friendly and provided quality service throughout our stay. Enjoyed the food, drinks and breakfast.

The room was perfect, view was perfect, staff were exemplary! Can’t wait to return for another visit. Definitely #1 on my pick list. Drinks were made to perfection each time!

We are very satisfied with all the things.