Overall Ratings & Reviews SpringHill Suites by Marriott Tallahassee North

My family came simply to visit other family and friends in town and this hotel was convenient, centrally located to everyone, and walking distance to good restaurants. We felt the carpet in the room was damp and sticky which was off putting; the beds were comfortable, and the room was huge so that made up for the sticky / damp carpet in the room. The complimentary breakfast was decent. The parking was just fine, not a huge lot so we had to park out back a few times but not terrible as it wasn't raining the whole weekend. The staff were incredibly friendly and accommodating. Our key card couldn't access the room at one point due to a need for new batteries so my husband sat outside the room waiting for the staff to return with new batteries, took an hour. We lost power due to a storm and it took two hours for the power to be restored; even we have a generator at home that kicks in quicker than that. Otherwise, we had a good stay here. I give it a 4.5 rating out of 5. The Beignets & Brew store nearby was our favorite!!

it was great customer service, clean, cozy, and love bkf n pool!

Check in starts at 3 we came at 4:45 and they did not have a clean room. Told us to come back in an hour and we did and thankfully they had a room. The setup of the room is nice but with the style of bathroom door you see the light and shadows shining through straight to the beds. Breakfast was mediocre. Staff was kind but the delayed entry was an extreme disappointment after a long day.

Long day of travel and arrived at 520 and was told our room was not ready and could be an hour plus before it was. they got it ready pretty quick, but was disappointed at the lack of readiness. the front desk girl was very helpful and nice, and we realize this wasn’t her fault, but the rest of staff and management. this was not a great start to vacation.

Great eating options in the area

Positive experience.

The trundle bed had bugs in it and of course we could not use it..there was 5 of us but late that night when i pulled it out there were bugs in it..maybe bed bugs. So we had to sleep 3 in one bed and 2 in the other..i would not let anyone sit or lay things on that couch..it grossed you out. Also breakfast people were rude not friendly. Horrible place i would never recommend.

Great place to stay. Staff were friendly and helpful. Room was nice.

My check in and out was great. The receptionist was so helpful with switching my room due to the television not working. She made multiple attempts before the end result was to change rooms. I appreciated her promptness with this. This is my 2nd stay at this location and will most likely do it again.

Ok

The beds were very comfortable, staff was amazing, check-in was easy

Very nice property...will visit this location again

Clean, quiet, great mannerism from front desk representatives.

Amazing property with huge, nice rooms! They could up their breakfast game a bit, but otherwise it was great!

At check-in was told room would be refreshed every other day. Returned to room at 3:30 on day 2, no refresh. Called front desk and told housekeeping there til 5;00 and they would make sure room was cleaned. Returned at 10pm. Room not cleaned. Needed clean towels for shower so called front desk and told he was folding towels now and I need to come get what I need. Also out of tissue. Said he didn’t have them at desk would bring to my room. Didn’t happen. On day 3 room was refreshed. Not really cleaned. Trash that fell out of garbage can on floor. My spouse and I both went to use the lobby bathrooms. Clogged toilets and overall filthy. Elevator floors filthy. Breakfast missing fruit on 3 of 4 days. Last day told waffles were only for weekends. 2 men that appeared to be employees in back parking lot toking something. Stayed at many Springhill Suites and always a good experience. Reason for choice of Tallahassee North springhill. Hope management can improve this location.

Great stay

Great family trip! The suite had plenty of room for myself, my wife, and three elementary aged children. Breakfast was fantastic and the pool was great though it can use a few more umbrellas for shade in the hot Florida sun. The location was perfect near many shops and dining spots and close to the freeway. Overall an excellent vale

They don't have internet service in the rooms. They actually do, but it's so bad it doesn't work. Even the TV can't connect to the internet. When I complained, they told me it wasn't working and that it would just stay that way. Error 16: NO NETWORK CONNECTION.

They were very helpful. We needed sheets and an extra pillow and they brought them to the room quickly.

Staff was friendly. The property is located in a clean safe area of town.