Guillermo
with Partner
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My stay at TOC Málaga was disappointing. The first room had a strong odor, and since we couldn’t be moved until the next day, we had to sleep with the window open and endure loud street noise all night. The second room also had issues—water leaked from the bathtub and soaked part of our luggage.
Despite two clear incidents affecting our comfort, the hotel refused any compensation for this stay and only offered a future-use voucher, which is not practical. The handling of the situation was inadequate, and I cannot recommend this property..
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