All Ratings, Current App Language, See all reviews
Traveler Reviews AZALIA RESIDENCE
Number of reviews per page
20
20
40
40
Customer reviews
G***n
8.5
/10
Reviewed 4 week(s) ago
The AC is not cold enough, maybe it needs to be cleaned first so that the AC is cold.
See original
Find this review helpful?
N***a
8.5
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the location is strategic.
See original
Find this review helpful?
s***l
8.5
/10
Reviewed 24 week(s) ago
Ok, good service. Comfortable and clean
See original
1 people find it helpful
Nopransyah P.
8.5
/10
Reviewed 37 week(s) ago
for a decent place. only the service and cashier are not friendly... when we ask for help and ask questions they are a bit uncomfortable... for example, we ask where the towels are... it seems really hard to ask for something... the place is decent, only the service is lacking
See original
3 people find it helpful
MS
Muhammad S.
8.5
/10
Reviewed 46 week(s) ago
Great, decent place, affordable price.
See original
Find this review helpful?
V***y
8.1
/10
Reviewed 48 week(s) ago
The room AC is not cold, please fix it
See original
2 people find it helpful
ES
Egha S.
9.7
/10
Reviewed 56 week(s) ago
The place is nice, clean, and comfortable for families because it's a bit off the main road, so you can rest comfortably and safely. Parking is spacious and shady.
The hotel is also quiet, not crowded like other places.
See original
7 people find it helpful
A***d
9.4
/10
Reviewed 63 week(s) ago
for good facilities according to budget, for the location search on Google Maps it is a bit off, but recommended for transit on cross-Sumatra trips
See original
4 people find it helpful
IA
Ira A. K.
Business
9.4
/10
Reviewed 79 week(s) ago
Steady & always successful. Aamiin.
See original
4 people find it helpful
e***s
Staycation
8.5
/10
Reviewed 80 week(s) ago
Okay, no problems, only the toilet light is off, but otherwise everything is fine.
See original
2 people find it helpful
e***s
Staycation
8.2
/10
Reviewed 81 week(s) ago
It's okay, but the service is not friendly enough, it's okay, it's okay
See original
1 people find it helpful
e***a
8.4
/10
Reviewed 82 week(s) ago
This is the only downside but everything else is okay, but the room is not soundproof.
See original
4 people find it helpful
e***a
8.3
/10
Reviewed 82 week(s) ago
it's really good but sometimes it's like that, but still okay
See original
1 people find it helpful
e***a
Staycation
8.5
/10
Reviewed 82 week(s) ago
It's really good but there are pros and cons too but that's human nature
See original
6 people find it helpful
a***g
Transit
5.3
/10
Reviewed 85 week(s) ago
When the staff first came, they asked each other, "Is room number * good?" When we entered, it turned out that the AC was not cold, the toilet light was off, the WiFi couldn't connect, there were holes in the roof, and some of the walls were moldy. Finally, we were offered to move to a slightly better upper floor.
See original
4 people find it helpful
s***i
Transit
6.7
/10
Reviewed 89 week(s) ago
The bathroom was smelly and stuffy, so the smell came into the room. There was no mat so it was slippery after getting out of the bathroom. The hallway smelled of cigarettes
See original
3 people find it helpful
Accommodation's Reply
03 Jan 2025
Good evening kk, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here. Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home.
See original
DP
Dila P.
10.0
/10
Reviewed 93 week(s) ago
The hotel staff is friendly and helpful, enjoy eating rice in the morning
Dear kk R*I. Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Always be successful. Warm greetings from Azalia Residence.
See original
a***d
Leisure
5.3
/10
Reviewed 102 week(s) ago
Free boarding house room alias mixed. Not suitable for families, smelly bathroom, no towels no drinking water. The room is not soundproof and stuffy. Ready room on the 4th floor, no elevator, bring your own suitcase up. Boarding house facilities are not a home stay concept. No. Recommended.