6.4
Pleasant
From 40 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.1

Meal

5.6

Location

6.4

Service and Facilites

6.1

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Traveler Reviews ST Signature Bugis Beach, DAYUSE, 5 hours: 9AM – 2PM

Number of reviews per page
20
40
Customer reviews
Meizar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 45 week(s) ago
I did wrong order. I need for a whole day, this room just give me 5 hours. And this order can't be cancelled. So, I make another order. How poor I am.
3 people find it helpful
Accommodation's Reply
22 Oct 2024
Dear Meizar, Thank you for sharing your feedback. I understand how frustrating it must have been to book the wrong option. For future reference, if you find yourself in a similar situation, you can always request an upgrade to extend your booking. We would be happy to assist with a top-up payment for the difference, ensuring you have the room for the full day. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. We appreciate your understanding and hope to welcome you back in the future. Warm regards, Jason Toh Marketing Services Manager
S***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 70 week(s) ago
Ini hanya 5jam dan belum sempet ud check out.
2 people find it helpful
Accommodation's Reply
24 Apr 2024
Thank you for sharing your comments with us. At this location, we provide both regular full stay options and five different time blocks for short stays ranging from 5 to 13 hours. The reservation timings for each option are clearly stated on the listing. We look forward to welcoming you back in the near future.
M***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
The hotel was so near with transportation, very clean and so comfortable.
2 people find it helpful
S***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 73 week(s) ago
Strange policy, hotel only 5 hours! While in the application it is categorized as a hotel that can stay overnight. It states that check in and check out are on different days. And it is clearly stated that there is a special request for check in and check out times. It was a pity that my sister had to pay again last night because the room booking that had been paid for had expired and the money could not be refunded. Bring enough budget so you have to pay double because it was late at night and there was no other choice to spend the night somewhere else. She came to Singapore not for a holiday but for a swimming competition. Be careful who wants to spend the night at this hotel, cross-check again.
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2 people find it helpful
Fikkah L. P.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 78 week(s) ago
Tempat mesum guys, bukan hotel buat Nginep sehari.
1 people find it helpful
Salma F. R.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 79 week(s) ago
Buat pengunjung yang sedang mencari hotel untuk menginap harian jangan di hotel ini. Hotel ini disewa hanya hitungan jam saja bukan seharian. Mohon untuk teliti ya guys!
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Zahrotul A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Hotel bersih, dan dekat dengan mrt.
1 people find it helpful
Maykel G.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 80 week(s) ago
The stay is only 5 hours but when you choose booking you can choose the next day with the same price, tricky.
3 people find it helpful
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Fujianto H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 86 week(s) ago
I give very bad because this hotel is a transit hotel room but in apps this hotel and room categorize as one night stay hotel and able to check out 1 night with discount promotion. Hotel side ask me to top up the room SGD70 to convert it as full night room. Fortunately its able to reimburse for me. But I am not tolerate this hotel incapable in inline platform management. This is cheating in business through online platform. I give very bad review as n warning.
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1 people find it helpful
ana H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 94 week(s) ago
I tried to call the Hotel no pick up and I came there late already booked 1-2 weeks before and paid. And they said already expired. And I loss my money for nothing!
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Accommodation's Reply
31 Oct 2023
Dear Ayi, Thank you for sharing your review with us. We deeply regret the unpleasant experience.Hotel reservations strictly adhere to the booked details.You may reach out to us via email and we will be happy to address your concerns. We look forward to welcoming you to ST Signature soon. Warm regards, Jason Toh Marketing Services Manager
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Aris M.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 112 week(s) ago
I was already booked and paid when I wanted to check in and said the room was full.
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3 people find it helpful
Elin H.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 114 week(s) ago
I was very disappointed that the service was not friendly and it was very difficult to check in. Of the many hotels this is the most disappointing.
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3 people find it helpful
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Suibatul A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 115 week(s) ago
Please be advised that this reminder is intended for travelers who want to make reservations at this hotel. Kindly note that the reservation duration is limited to 5 hours, specifically from 9 am to 2 pm, and does not cover an overnight stay. If you intend to stay overnight, I would suggest booking a separate session specifically designated for overnight accommodations. Furthermore, it is important to be aware that once this booking is made, it cannot be cancelled. Therefore, please exercise caution when making your reservation. While the customer service team and Traveloka team were helpful, they were unable to resolve the issue with my booking. Nevertheless, I remain hopeful that the website will consider including a dedicated section for hotels offering hourly sessions in their listings. Thank you.
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9 people find it helpful
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Ly Dai A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 125 week(s) ago
Lưu ý khi đặt khách sạn này, nó chỉ cho sử dụng trong ngày. Chỉ sử dụng 5 tiếng nên mọi người chú ý nhé
2 people find it helpful
rafki f. r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 127 week(s) ago
Can not be refunded, I got wrong booking, I thought it was for whole day, but in fact it just for 5 hours, that 's why I'm not staying at your hotel, I didn't noticed while I'm booking it. Maybe it 's my fault, but come on, who wanna book hotel for 5 hours …?
13 people find it helpful
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Yii M. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 203 week(s) ago
Good location good to stay, conveniently to food stall to eat.
14 people find it helpful
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