Hi G***t, -- Greetings from lyf Funan Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we regret to hear that you did not really enjoy the stay with us.– Please accept our sincere apologies with regards to the lapse in service standards and the long wait of our lyf guards (front desk staff) during your check-in.. As our lyf guards play an integral role and are a big part of the lyf experience, we take feedback very seriously and any information you provide us with will be very useful in ensuring that the necessary retraining efforts are done accordingly.--To share a little more about who we are and what we do - lyf is an experience-led social living brand, that signifies a new way of living and collaborating as a youthful-minded community, connecting guests with fellow travelers and change-makers such as technopreneurs, start-ups as well as creative professionals from the music, media and fashion industries. As such, our rooms are purposefully designed to encourage our guests to live their freedom (lyf!) and go beyond their comfort zones. --The lyf concept of co-living is one that comes with no frills. That generally means that a comfortable and space efficient room is designed with just the essentials included. Thus, we have provided larger fridges as a shared amenity at Bond, our social kitchen, and an added convenience of a smaller fridge on every floor.--We hope the brief explanation above paints a better picture of what lyf is about, as we do pride ourselves in offering our guests a new way to belong and to embrace the concept of experience-led social living. --Our doors are always open, and we look forward to welcoming you back here for your next adventure! – Cheers, -- lyf Guard Team