I salute and appreciate the meticulous and detailed management of this hotel. I happen to be a tourist.
When I checked out and handed over the keys, I waited about 5 minutes, and the receptionist said it was okay to leave. There was room service in front of my room, so as usual, I said goodbye to the receptionist.
Then I started the car from the basement parking lot and warmed it up. After that, I packed and unpacked the trunk for about 25-30 minutes, meaning there was still time if something happened to me as a hotel guest. Then I left the hotel.
Four hours later, around 1 PM, I was informed via WhatsApp that there were brown spots on the footrest, one on the footrest measuring about 3cm x 1cm. Thank God, this hotel is very thorough. I'm happy when my staff is like this. However, I was asked to pay a fine of IDR 50,000. This time, the spots were on the doormat, not the bedsheets, and the brown stains were wiped away with wet wipes. It was truly amazing. However, I highly recommend this hotel for families, especially those with small children. Once again, it was great, but...