7.6
Pleasant
From 6 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Ritz Heritage

Number of reviews per page
20
40
Top reviews
Manish
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I think the positive reviews are paid ones. They converted an old bungalow into a hotel. It was right besides train crossing and every now and then you could hear the noise of trains. Some basic facilities like intercom was missing. Although the rooms were clean and tidy, the bedsheet was not so clean. A basic thing like shampoo and bodywash were not provided. Last but not the least, when i wanted to make a card payment, they did not have card swiping machine. Nothing great about the food.
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Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Friendly staff and delicious food from their restaurant. The rooms look nothing like the pictures on Hotels.com.
Chetan
6.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Good stay with good host. The location is on the railway track that makes it bit noisy at times. Internet quality was Ok. Also, One should mention that the property is on khandala rd and not actually in khandala. It’s misguiding.
DINESH
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

It was an amazing stay with very cooperative hotel staff. Ambience was awesome. Food was good. VALUE FOR MONEY
MUKESH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Stay was comfortable. Property locality is free from Noise and Traffic. Peaceful and pleasant location. Near to all picnic spot in Khandala and Lonavala. Food was good. Staff is also good. Overall pleasant welcome .
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