9.6
Exceptional
From 209 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Crowne Plaza BUDAPEST by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Frederick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Reserving my hotel at Crowne Plaza is probably the best decision I’ve ever did! Location is perfect, close to metro and right next to the mall. It offer a wide variety of restaurant to go. The staff were exceptional! I highly recommend it if your are planning to go in Hungary.
Zoran
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great hotel, good location
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great hotel, great staff, perfect location, could not fault this hotel , totally recommend if you are going to Budapest
Bharat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent staff, clean, walkable, nice restaurant, shopping center next door.
Wei
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice rooms, freindly staff, good breakfast and good location
Amir
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location and service
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Had an excellent stay as a family with a teenager in a deluxe king room. Room size was superb even with the large and comfortable sofa bed. Extremely clean and modern, great bathroom with bath and shower. Location was excellent- joined to a shopping centre with a great selection of food options and also very easy access to metro and bus routes, perfect. Staff were fantastic, from check in, to breakfast and bag storage on our last morning. I was impressed with their proactive approach, offering to call us a taxi to the airport rather than waiting to be asked.
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Michal
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Crowne Plaza Budapest, an IHG Hotel is a very nice, clean, modern and new-looking hotel next to the Westend shopping center. The hotel offers the possibility of parking your car in the garages located in the basement of the hotel. From the garages there is an elevator directly to the lobby with the reception. The hotel staff is very pleasant and helpful. The room and bathroom were clean. There was a sufficient number of towels in the bathroom. The bed was comfortable and each of us had two pillows. The hotel offers both soft and hard pillows (you have to ask for them at the reception, because you automatically get soft pillows). It depends on everyone's preference what they like to sleep on. The breakfasts were absolutely amazing - a large selection of savory and sweet dishes, cold and hot drinks. The food was amazing 😋. We would stay here again just for this breakfast. However, there are two things that we did not like at all about the hotel. 1) the room was cold. The temperature could only be set on the central air conditioning up to 24°C and not higher and it had limited power. So it was colder in the room. 2) the hotel had windows that were poorly insulated and leaky - we were on the third floor and through the closed windows we could hear cars driving on the street in the evening, overnight and in the morning. The overall experience was positive, but there is a big BUT!
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patrick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The face towel was very thirty at one time with some black spots.
Surinder Kaur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely hotel with spacious rooms. Staff really friendly. Perfect location
FIONA
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Right next to train station so very easy to get there after a 13 hour train journey. Very comfortable room, lovely breakfast next day and exceptionally helpful staff.
Akihiko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Good : the female manager ,she is very professional A little bad : the towels are a little stiff
ANDRE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great Hotel to stay at while in Budapest, Hungary. :)
ANDRE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Hotel is tops. Parking only available in the garage. Hard to get to the hotel by car due to huge traffic jams. Breakfast was included into room price and while looked good and had a lot of variety it was blend. Better off eating breakfast outside the hotel. Service was impecable and also very clean everywhere. Room was impecable also.
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Orhan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent stay. 10/10 service all round. Amazing breakfast and great public transport links to the airport and across the city. Also very walkable to key attractions.
Sucha
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

We enjoyed staying there very much. Staff very friendly helpful. One thing I like them to improve would be is in the restaurant service. Looks like under staff.
Merry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I liked all the ways they were environmentally friendly. The hotel is located at a shopping Mall and major train station. It was easy to get public transportation in and around the hotel. We had a nice view and it was extremely comfortable with fluffy towels and bed linens. Breakfast was outstanding.
John S.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Helpful, friendly staff, nice breakfast buffet, comfortable rooms, great location on Utsi Vaca.
Prakashkumar Govind
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This property is in the middle of Budapest and everything is accessable. The hotel was nice, keep clean and well maintained. The staff not very friendly and that could be due to the language barrier. But overall a nice hotel with lovely large rooms, all facilities you need from a hotel are there. Great breakfast offerings. An excellent gym with a sauna, unfortunately no pool. With a pool it would make a difference.
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Daniel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The location of the hotel was central to the hot sports around Budapest
Number of reviews per page
20
40