Overall Ratings & Reviews Residence Inn by Marriott Jekyll Island

A lovely place with easy access to the beach and everything you need with very good restaurant and bar. The breakfast was chaotic and out of a lot of food the first day but was good the next two days we were there.

Great hotel- access to beach and other attractions was great. Loved they lent bikes and breakfast was good.

Unexpected costs. $30 destination fee and $10 fee daily to get on the island. Hundreds of kids ther during our stay

This property is always clean. It’s close to the beach and well taken care of.

Love this hotel and its location! Staff is always great. Bartenders, waitstaff at restaurant and food manager were all awesome! Food and drinks are great! Rooms are huge and breakfast was one of the best free hotel breakfast I've ever had! Very dog friendly and the pups had a great time. My only issue was that the pool is usually heated and I was looking forward to swimming. That is one of the main reason I booked this hotel and there was no notice or signs that the pool heater was not working.

Overall great. The room does need some repairs.

We had no issues with the room, the amenities, or staff. Our first huge issue was reserving a balcony ocean view room and being placed in a first floor patio room next to the pool door with a view of sand dunes. No balcony, no ocean view, not what we reserved. The balcony rooms were booked so they couldn’t move us and didn’t offer a discount or partial refund. Second surprise was the $30 per day resort fee on top of what we paid through Expedia. Beware, we feel defrauded.

The property location was amazing. Beachfront. All amenities. The staff was great! Lady Jessica was great at check in. Young lady Kelsey was so nice and professional! Helped me out with check out. Front desk lady Mona was awesome! Mostly Apple Watch; she recovered it, and charge it it and had ready for me. Great overall. The only bad thing COFFEE. I wanted fresh coffee and the cafe closes at 10pm. Bartender or no one would make me a coffee. And….i know the room has coffee. I didnt want that old coffee. I wanted fresh. Please have it available for all guest,especially at a resort.

We had a great time!

Moved us around 3 times durring a 4 day stay. Staff was ghetto. Manager likes to shoulder check customers when they express distain for stay. Charged us 4 days and kicked us out on the 3rd day saying we didnt pay when i have paperwork showing otherwise . Absolute trash

Amazing location! very quiet, nice clean rooms, and affordable! I enjoyed the bar and how close it was to the beach!

Nice facility in a quiet, convenient location. Our only disappointment was with the quality and cleanliness in the breakfast area.

LOCATION, clean, quite!!

This place was really nice, and family friendly. The hot tub could be a little warmer. Everyone was complaining about it, but other than that, it was 👍 great. 😀

A great stay! Rooms were very nice!

If you want to stay on a mediocre golf course with lousy, out of this world RUDE service then here you go. Surly (white employees) that looked like they hated their job and were amazed they had to do work. One lied to my face and threatened to throw myself and two severely disabled sons out when he was caught in a bald face lie. One African American young employee was working harder than those spoken of combined. Picking up trash unruly white children threw on the ground while their clueless redneck parents looked the other way. Rude, loud guests, brown water beach, lack of emenities. An I could care less attitude about guests. REALLY REALLY REALLY AWFUL.

Kids friendly.

The kitchen in the room was a big plus!

Had a fantastic time at this resort. The balcony suite overlooking the water was extravagant, and the room was clean and tidy the restaurant inside the resort had decent food that was very convenient. Pool area was kept nice and enjoyable. Breakfast had a wide selection and was good. my favorite thing that we utilized was the free bike rental that we used to traverse the island. Would recommend, and will rebook in the future.

We came to town for one night. We really enjoyed our stay and would love to come back and stay longer. The staff was welcoming and very helpful when I had questions about the property. The onsite restaurant was good. We enjoyed a light lunch and decided to eat there again for dinner and we weren’t disappointed. The grounds were very nice and kept. The room was clean, fresh, and had everything we needed. The beds were comfortable. The only area that might improve would be a few minor things. The sofa had a rip in it and some floor trim was missing in the bathroom. The water pressure in the shower could have been better. One unexpected thing was the complimentary bike rental. We really enjoyed taking a bike ride along the coast to Driftwood Beach. Overall I was extremely happy with my stay.