We purchased a direct flight to Newark from Haneda Japan on Friday. Due to the Microsoft outages, our flight got canceled . Another flight landed us in Chicago out of somewhere that has nothing around but the hotel. Unfortunately the flight for Newark was canceled and the next available flight was Sunday 7/21 evening……. However we felt comfortable as we walked in the hotel. It is nice and clean and the room is big for double. We like it. The only complaint we have is that the hotel doesn’t provide toothpaste and there is no grocery or pharmacy stores around. We had to throw away the toothpaste through security check-in at the airport. So we couldn’t find any toothpaste for the stay. If the hotel has these little items for sale, it would be very nice.
stay. The room should have a tissue box near the beds not just the bathroom. I recommend the hotel should have the travel size toothpaste and other monetary items at the beverage and snack area for sale. So we can buy it at the time of stay. Other than that it is nice and clean…….