Was nice clean & comfortable. The thing that could be better barckfast was not very hot but very nice .

Room was lovely , shower was great !! I always rate my stay on the shower 🙂.

The room and ensuit were clean and tidy. The bar had a good selection and the staff were great, happy to help and you were served with a smile. There was food available too. We had dinner in the restaurant good selection and service again.

First time at an IBIS Hotel. The room is not any use for a stay of more than one night. There are no draws to put clothes in no useful bedside cabinets. The fan heater does not produce hot air to warm the room. The instructions are so small you can’t read them. The staff were brilliant, but not enough on for breakfast, the 2 that were on each day worked so hard but unfortunately things slipped, cutlery not topped up which meant a long wait for knives. You need a sign informing guest they can order fried or poached eggs. I ordered fried eggs on first morning and they took so long the rest of my breakfast was cold, when they did arrive I have to say they were the worst fried eggs I have ever had. I couldn’t wait for more to be done. They were flattened and had no soft yolk. I have photos. Your chef needs some training,Your bar staff were ok but need training in how to produce a Brandy and lemonade etc in one glass. My view is you don’t put enough staff on for breakfast so they can’t give the service they should be giving.

Shower had mould in the corners of the cubicle reported to maid in the corridor on the way to check out.

Very noisy room- traffic Staff friendly on arrival

Concrete walls felt very Eastern European. No opening window is claustrophobic. Woken by someone trying to enter the room at 2am, followed by someone walking along the corridor shouting into his phone.

Great hotel in a very convenient location. Super clean and very friendly staff. Will certainly stay again

Room was vet clean and good choice of food for breakfast the evening meal was vey good as well.

Staff at desk unhelpful and room decor was like sleeping in a car park. Depressing

Modern busy hotel - clean and friendly staff

Nice staff modern rooms great service when needed

Stayed for one night before the beach race at Weston it had clean beds and comfortable the only problem was in the morning when I found the toilet was leaking onto the bathroom floor report this on the way out as we had to leave early for the race but apart from that all good

All good, no complaints at all

Only complaint is paying to park we are now at a travel lodge free parking

Having booked a 'pet friendly' room, felt like I was being scammed to be charged an additional fee at check-in that wasn't disclosed at the time of booking. To be also landed with a hidden charge to park at a hotel in the middle of a barren industrial estate in Somerset is also very sneaky. More honesty and transparency in your pricing expedia and ibis please

In a convenient location. However, the air conditioner was noisy - constant rattling and grinding noise.

The bed was comfortable and convenient location from the motorway. Parking being charged as an extra £9 for 12 hours is extortionate considering the hotel is in an industrial park, not accessible by other forms of transport. This should be included in the price or not charged- just seemed like a money making scam for their guests which left a sour taste upon check in. This could be excused if the room was pristine but the bathroom looked only surface clean with white drip marks on the walls and the shower head covered in black gunk.

Nice area for dining & lounge

Hair around sink Smelly pillow cases Noisy extractor fan that does not turn off