8.8
Very Good
From 2,145 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

9.0

Service and Facilites

8.9

People often mention about W Home Benhil
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Ambiance (89)
Staff Friendliness (80)
Bedroom (77)
Distance to City Center (71)
Bathroom (71)
Wifi (69)
Accessibility (66)
Surroundings (63)
Hotel Area (62)
Room Space (54)
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Traveler Reviews W Home Benhil

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Customer reviews
D***A
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 day(s) ago
Booked a single room for 4 nights. The first night the AC was broken and not cooling, so I was told to move to a double room. Then on the third night, I was told to go back to a single room, following their schedule. So I moved rooms three times. Each time the soap ran out, so I had to ask them to refill it. The bathroom smelled and wasn't clean.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended, good, strategic location
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice, clean, close to culinary places, recommended.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice, clean, close to culinary places, recommended.
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1 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I've always had a wishlist for a staycation here, and I finally got the chance. Upon check-in, I was greeted by the friendly security and staff, who were very welcoming and informative. When we entered our room, it met my expectations, with a calm and serene atmosphere. All the amenities were great, including a smart TV, mini fridge, and a comfortable bathroom. There are a few downsides for me: we didn't get any slippers, and the mattress didn't fit the bed, so it easily shifted when we slept. And perhaps because of the setting, I had a slight downside: there wasn't a lamp directly above the bed, and the only source of light was the dim lamp near the table. Check-out was easy, and by the way, there's a 100,000 IDR cash deposit required, so make sure you don't lose the deposit slip because it's used for the refund.
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G***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The female receptionist was super nice, friendly, and helpful. I would definitely go back🥰
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Erlina E. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff are very friendly.
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Teguh W. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very satisfied. Cozy place. Clean room. Modern style. Comfortable. Will back again soon.
1 people find it helpful
a***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Staff hotel ramahh, responsive
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A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
OK, according to the photo and the internet is smooth, the room is nice, but the AC is not cold enough
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M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Cozy, good ambiance, near food street
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V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was very clean, but it was quite small and there were no hotel slippers. Other than that, it was very safe.
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C***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
I don't really like the toilet model.... I got the room downstairs, it was damp & the sheets looked wet, they hadn't been changed for a long time
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3 people find it helpful
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
I've been staying here for a while now, always a go-to for events at GBK or just a Netflix staycation. So far, the hospitality, cleanliness, and comfort have been very satisfying. I happened to get a fairly large room, but it's still comfortable, thanks to the large-screen Netflix service.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is clean even though it is not too big, but it is comfortable and feels like home.
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1 people find it helpful
Hanley S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Comfy, location is great, very strategic
1 people find it helpful
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel is comfortable, the staff is friendly, the room is cozy, the Wi-Fi is fast, you can watch Netflix, the bed is big enough for two, and the service is good. But the bathroom is glass and see-through.
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1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Excellent from me ❤️ I will stay here again when I go to Jakarta
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E***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Awesome place! Absolutely loved it here. Would 10/10 want to go back.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Amazing place, amazing amenities, and beautiful interior. Absolutely loved it here.
2 people find it helpful
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