Overall Ratings & Reviews DoubleTree by Hilton Naha Shuri Castle

no room service for food, quite outdated bathroom. Staff service is good

Remote location but many food delivery options and hotel restaurant (we only tried shunten) was great. The road leading up to the hotel if driving was sometimes very congested. Ample parking even when the hotel is hosting a wedding. Slight trek from nearest bus stop (125 comes straight from the airport) or monorail. Rooms are clean and bathroom fixtures recently refurbished. Aircon is ideal.

Very clean but old style, no update style and need to update the furniture.

Staff were extremely friendly and helpful.

Staff was great

Nice!!!

Very bra place

Family friendly The castle nearby completely destroyed. No upgraded room available for my 4 persons family.

Room excellent and clean but customer services 👎 we got to the check-in at 1 am and at the time of leaving we asked for a late checkout and we were told to pay 1000.00 yen per late checkout hour, which I think was unfair…

Overall was good but bathroom has order was bad like old second hand store smell other than that was good

This time we got a room on the 19th floor overlooking Naha and the ocean in the distance. The room was dated, humid, and small, but the view was very nice. We love the pool. We were disappointed that they discontinued the shuttle service into town, though.

Very quiet place, very good for family

It was horrendous nothing was open in the evening

The staff was great , the place it’s very quiet but the access to the hotel it’s a little complicated if you don’t have a car.

A bit far from city and train station but facility was great and service was amazing overall.

The propeties were all lovely

Wonderful experience

I enjoy staying at this hotel because of the beautiful pool and great restaurants. The staff are super-friendly and professional.

Not so good. Restrooms smell so bad

It’s a very old hotel. Check in was average the front desk paid no attention to my 5 year old that was trying to say hi. The rooms were clean, but extremely humid. A lot of the building had a very old and moldy smell.