The staff are super friendly; they don't really speak English, but they welcome using translator communication. The hotel location is just right above the train station, right beside Oval Garden, which has Anytime Fitness, Aeon, Starbucks, Famima, Lawson, a drugstore, and restaurant options. Everything you might need during your stay is around. Inside the hotel, the bed could be more comfy. I booked a deluxe room, which is quite spacious for a couple. The view is absolutely amazing; it's a port area, and you can watch the sunrise from the room. I didn't hear any noise, so I could sleep very well. The heater is central, so we can't control it. The TV is old school, no smart TV. They have a laundry room at the 17th & 20th floor, but I don't think it works well for 3 kg of clothes; in my opinion, they need to check that. The location is near Odaiba but quite far from the city center like Shinjuku, Shibuya, etc. The rest, all good. We enjoyed our 5 nights here :)