Overall Ratings & Reviews YUNNA EXPRESS

Dear Irawan D. We are very happy with the positive review given. We look forward to your return and hopefully become a regular customer. Thank you. Best regards, Yunna Express Team.

Dear R*y. Thank you for your positive review. We are very committed to providing the best service and we understand that AC is one of the most important facilities, for that we always perform AC maintenance on every room. We look forward to your return in the future. Regards, Yunna Express Team

Dear Juwita P. H. Thank you for your review, we apologize for the shortcomings of this hotel's facilities, we appreciate the review that has been given and we will make it a positive input to improve the TV facilities to Smart TV or Android TV in the future and we will also pay more attention to the towel facilities provided in the future. We understand that the parking lot is an important facility, therefore we will guard it 24 hours so that nothing happens that we don't want or harms the guests who stay. Thank you for staying and giving a review and we will always learn from every input given by our guests. Regards, Yunna Express Team

Dear h*h. Thank you for taking the time to give a review. We look forward to your return and we promise to provide the best service, including new mats and towels that we will prepare. Regards, Yunna Express Team

Dear Y*a. Thank you for staying, we understand that it is very difficult for smokers to resist smoking, so we provide balconies in some rooms to relax while smoking. Regards, Yunna Express Team

Dear Srioktaviani, We really appreciate your review about your visit to our hotel. We are very happy to hear that you found our hotel spacious. However, we are very sorry to hear that you are experiencing problems with the cleanliness and equipment in your room. We will immediately take action to ensure that cleanliness in our hotel is maintained properly. We will also inspect and replace any fixtures that need updating, including bed linen and door handles. We thank you for your valuable input and hope to welcome you back in the future with better service. Regards, Surya & Yunna Express Team.

Dear Rida, We are very sorry to hear about your experience while staying at our hotel. We apologize for the inadequate condition of towels and the lack of provision of toiletries. We will take immediate action to ensure that this issue does not recur in the future. Guest satisfaction is our priority, and we will continue to strive to provide better service. Thank you for your review, and we hope you give us another opportunity to provide a better experience in the future. Regards, Surya & Yunna Express Team.

Dear Alfian, thank you for staying at Yunna Express and we apologize for the inconvenience caused. We have taken the necessary steps to follow up on the problems that occurred. We greatly appreciate your feedback and will work to ensure that the issues you mention are not repeated. Regards, Surya & Yunna Express Team.

Dear Oskar, Thank you for your review regarding your visit at Yunna Express. We are very happy to hear that you felt comfortable while staying at our hotel and enjoyed the comfort and cleanliness that we provide. We strive to always provide the best resting experience for our guests. The high rating that you give means a lot to us. Positive reviews like this are a motivation for our entire team to continue to improve the quality of the services we offer. We look forward to welcoming you back to Yunna Express for a more enjoyable stay in the future. If there's anything else we can help with or suggestions for improvement, don't hesitate to contact us. Regards, Surya & Yunna Express Team.