People often mention about Votel Krakatau Boutique Hotel Semarang
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Ambiance (9)
Bathroom (9)
Distance to City Center (8)
Surroundings (8)
Staff Friendliness (8)
Check-in/out Time (8)
Bedroom (8)
Hotel Area (8)
Accessibility (7)
Family Friendly (7)
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Traveler Reviews Votel Krakatau Boutique Hotel Semarang
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40
Customer reviews
k***i
Transit
9.4
/10
Reviewed 3 day(s) ago
Clean and spacious rooms, friendly service, strategic location close to the city center.
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Accommodation's Reply
10 May 2025
Dear Mr./Mrs. ke*i, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
8.5
/10
Reviewed 2 week(s) ago
Good service and excellent. Thank you.
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Accommodation's Reply
10 May 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
Staycation
9.4
/10
Reviewed 3 week(s) ago
Staff ok. Receptionist ok. Parking is quite good, can accommodate ± 8 cars. Near warmindo burjo. Price is ok.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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NZ
Nimatin Z.
Leisure
6.4
/10
Reviewed 4 week(s) ago
The bathroom can be freshened up and cleaned again. Because the smell is not good.
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Accommodation's Reply
18 Apr 2025
Dear Mrs. Nimatin Z, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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D***y
Leisure
9.4
/10
Reviewed 12 week(s) ago
Always stay at Votel every time I go to Semarang, the cleanliness of the hotel and rooms is okay, the location is close to the center of Semarang.
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Accommodation's Reply
20 Feb 2025
Dear Mr./Mrs. D*y, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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s***r
Transit
9.4
/10
Reviewed 13 week(s) ago
sound insulation is poor
the sound from the bathroom next door is loud
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Mr./Mrs. S*r, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau Hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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cw
christiani w.
Leisure
8.4
/10
Reviewed 19 week(s) ago
Close to the city center and culinary spots but the cleanliness needs to be improved.
1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mr./Mrs. Christiani w, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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G***t
Transit
6.6
/10
Reviewed 20 week(s) ago
The room's AC was HOT, couldn't sleep, checked in 2 rooms, both were hot!
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4 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Mr./Mrs. G*t, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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Santoso W.
Transit
8.2
/10
Reviewed 21 week(s) ago
Overall satisfied, only 1, for room no. 108 superior twin room, the jet shower closet was clogged as of December 12, 2024.
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Accommodation's Reply
17 Dec 2024
Dear Mr./Mrs. Santoso A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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S***l
Business
9.7
/10
Reviewed 21 week(s) ago
Suitable for transit and business travel. Near the city, clean, comfortable rooms, friendly staff
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Accommodation's Reply
13 Dec 2024
Dear Mr./Mrs. S*l A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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B***i
Leisure
8.8
/10
Reviewed 24 week(s) ago
I have often stayed at Votel Krakatau, the staff are polite and kind, the last time the AC leaked, they quickly found a replacement room, but unfortunately there were no slippers, coffee, tea and kettle.
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Accommodation's Reply
26 Nov 2024
Dear Mr./Mrs. B*i. A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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VL
Vetri L.
Business
8.1
/10
Reviewed 31 week(s) ago
The staff is very friendly, but for that price the facilities provided are lacking. So far it's comfortable.
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Accommodation's Reply
15 Oct 2024
Dear Ms. Vetri L, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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LUKITO H. M.
9.4
/10
Reviewed 32 week(s) ago
FIrst experience when checked in was very nice. The staff was great and service excellent. The properties so unique and the room was comfortable. Very recommended.
4 people find it helpful
Accommodation's Reply
02 Oct 2024
Dear Mr./Mrs. Lukito H. M, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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L***R
Business
10.0
/10
Reviewed 35 week(s) ago
Comfortable, clean, friendly staff and overall very good.
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1 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Mr./Mrs. L*R, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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AW
Aris W.
8.2
/10
Reviewed 36 week(s) ago
The place is nice, the shower water is strong, the hot water is okay but the AC takes a long time to cool down. Overall good.
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Accommodation's Reply
09 Sep 2024
Dear Mr./Mrs. Aris W, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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Glody S.
Transit
9.4
/10
Reviewed 43 week(s) ago
Awesome budget hotel. Clean and comfortable rooms. Quiet location, close to the city center, not far to Simpang Lima and Ka Tawang station.
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2 people find it helpful
Accommodation's Reply
23 Jul 2024
To Mr. Glody S. A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to Votel Krakatau Semarang in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager.
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diyah p.
Leisure
10.0
/10
Reviewed 45 week(s) ago
Friendly staff. Clean rooms. It doesn't smell. Not damp.
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Accommodation's Reply
03 Jul 2024
To Mrs. Diyah. P, A warm greeting from Votel Krakatau hotel Semarang! Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at Votel Krakatau hotel Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to Votel Krakatau hotel Semarang in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager.
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IS
Indah S. R.
9.7
/10
Reviewed 53 week(s) ago
Recommended hotel in semarang!
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Accommodation's Reply
08 May 2024
To Mr. Catur Winarto, A warm greeting from Votel Krakatau hotel Semarang! Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at Votel Krakatau hotel Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to Votel Krakatau hotel Semarang in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager.
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id
iqbal d.
8.5
/10
Reviewed 55 week(s) ago
Air shower deras, toilet lumayan bersih wort it dengan harga segitu yaa.
1 people find it helpful
Accommodation's Reply
29 Apr 2024
To Mr. Iqbal, A warm greeting from Votel Krakatau hotel Semarang! Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at Votel Krakatau hotel Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to Votel Krakatau hotel Semarang in the future. Feel free to let us know if there is any way we can improve our service further. Sincerely, General Manager.
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Yulie P. M.
8.4
/10
Reviewed 55 week(s) ago
It ' s good for transit; The breakfast ' s delicious; The shower runs well.
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Accommodation's Reply
23 Apr 2024
To Mr/Mrs Yulie Panti A
A warm greeting from Votel Krakatau Semarang!
Thank you for sharing your positive experience during your stay. Your positive review provides great enthusiasm and motivation for our entire team to continue to provide the best service. We are happy to know that you are satisfied with your stay at Votel Krakatau Semarang.
We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We hope to welcome you back to Votel Krakatau Semarang in the future.
Feel free to let us know if there is any way we can improve our service further.
Best regards,
General Manager