Dear Mr./Ms. B, Thank you for choosing Rids Palembang Hotel as your accommodation and thank you for taking the time to share your experience with us. We apologize for any inconvenience you experienced during your stay. Regarding the room inspection, we have followed standard procedures. If anything was not in order, the room inspection staff would have informed you immediately while you were waiting. Your review will be used to improve our services and facilities in the future. We hope to welcome you back to Rids Palembang Hotel again. Sincerely, The Management Team, Rids Palembang Hotel