Bad hotel experience! Starting from the front office staff, security to the rude housekeeping, because I was 5 minutes late checking out, all valuables including suitcases in the room were taken down without my permission, all valuables and suitcases were moved from the 3rd floor room no. 320 down to the front office. There are still many cheap hotels but the staff's manners are okay. Cheap is okay but for the staff and service are rude because valuables and suitcases are moved without permission to the front office! At least have the ethics to wait until the guest arrives. I will pay if I am told to be charged because of late check out not with valuables and my suitcase was taken down without further ado plus the front office staff, housekeeping and security also don't know themselves by not wanting to be blamed. If there is a missing item, will Wisma Msi Canggu be blamed, especially this valuable item, all the bed attitude of the staff seems like they haven't been schooled from the way all the staff speak! Please owner or those who read this, please don't apply taking out valuables and suitcases of other customers even though it's a few minutes late. Because we as customers are still able to pay any fines but not with items in the room taken out without permission, especially valuables in the room. And please provide training for the staff to be more polite in speaking to customers, don't act like they weren't schooled staying in room 320 on the 3rd floor, check in on May 17, check out on May 18 at 12:05!