Dear Value Guest, Thank you for taking the time to share your feedback following your stay at Phukalini Luxury Pool Villas & Onsen Hua Hin. We are pleased to hear that you found some of our team members attentive and caring, especially our gardening team and the staff member who kindly assisted with your luggage. We truly appreciate your recognition of their service. We also appreciate your honest comments regarding the condition of some of the villas, the Jacuzzi area, and the breakfast selection. Your feedback is valuable to us and has been shared with the relevant teams for consideration as we continue to improve our facilities and guest experience. Thank you once again for sharing your experience with us. Warm regards, Wanida Trakanpoka Operation Manager Phukalini Luxury Pool Villas & Onsen Hua Hin

Dear Value Guest, Thank you for taking the time to share your feedback following your stay at Phukalini Luxury Pool Villas & Onsen Hua Hin. We are pleased to hear that you found our gardening team and the staff member taking care of the pool very friendly and attentive. We truly appreciate your kind recognition of their efforts. We also value your comments regarding the service from our reception team and your feedback on breakfast. Your observations are appreciated and have been shared with the relevant team for consideration as we continue to enhance our guest experience. Thank you once again for sharing your experience with us, and we hope to have the opportunity to welcome you back to Phukalini in the future. Warm regards, Wanida Trakanpoka Operation Manager Phukalini Luxury Pool Villas & Onsen Hua Hin