Excellent. The staff were super friendly.

The hotel has a great location and the staff are friendly and helpful.

The hotel has a great location and the staff are friendly and helpful.

The hotel is beautiful, with unique architecture, and conveniently located near the city center. Breakfast was only average. The manager, Mr. Nguyen Quoc Doanh, was very helpful when we removed the spare tire for inspection.

It's great, the staff are enthusiastic, the only downside is that Tam Dao has limited places to visit.

Friendly staff, clean rooms.

What I liked most was probably the infinity pool here; it's 1.35 meters deep and extends endlessly, with a great view of the castle. Breakfast was okay, but acceptable. There was a young, handsome receptionist at check-in, but he was a bit rude. When we arrived early and asked if rooms were available, he replied something like, "What do you think? Is there a room available at this time?" or something like that (I don't remember the exact words). Overall, I'll give it 3.5-4 stars. The hotel's structure is a bit unusual; the front is on the 3rd floor, but the back is on the 5th floor, something like that.

Excellent, enthusiastic staff, clean.

The hotel is a bit old but is being renovated. It has a beautiful location with views of the castle and mountains, and the food is not too bad, it's acceptable. Thank you, Nguyen Van Quan, for being so friendly and even helping me check in early.

The hotel is very nice and close to the city center.

Everything at the hotel was great! More importantly, the bathroom atmosphere needs improvement.

Very good

Clean room, friendly staff Spa closes a bit early

Although the price is a bit high, it is worth the experience for a trip to Tam Dao. Central location, beautiful view, spacious rooms, with many amenities. Breakfast is quite diverse and rich.

Very good service, I will come back

Nothing to complain about. Friendly receptionist, I forgot something and was enthusiastically assisted.

Hotel with beautiful view, right in the center, convenient for traveling. Polite and cheerful staff

Nice restaurant view. Good service. Reasonable price. Clean swimming pool and rooms.

The room was ok, warm for the cold February air in Tam Dao. The buffet breakfast was also adequate.

Central hotel, clean, beautiful view, has a hot water swimming pool. Breakfast is monotonous and not really delicious.