Overall Ratings & Reviews Capital O 90696 Tobana House Bintaro

The rental rates do not match those in the application. When you arrive at the location, you have to pay again 🤬. Very disappointing.

I swear I didn't have to come here. Fraud.

It's good to just come and see the crime scene, don't go online.

The room is bad, you have to pay another 100 thousand to enter, the wifi is slow, the bathroom is really dirty.

This hotel is not worth it. Same difference in the picture. And I have to pay another 50 thousand.

Can't request a better room. Nice.

No comments. Yes, that's it….

The hotel is not worth it, does not match the image shown in the app.

The room does not match the picture, very dirty and smelly, the bathroom is dirty, there is no wc. The price does not match the price of 193 thousand per person, very very disappointed.

Not satisfied with the service with the room, it's humid, not like the picture, it's really far away. Having been all the way from out of town when it arrived was very disappointing. Bgt.

The receptionist (more precisely, a guard, yes) is not friendly and very fierce. Checked in around 19.00, continued to be asked for proof of payment. We paid around 8am on order on the app. We have shown a page in the application that says it has been paid. But he was really annoyed saying it had just been ordered but not yet paid for. The reason is that there is no notification yet, it has not been paid off. I got angry and said other hotels would also ask. Haha it's weird to think we've never checked in at another hotel? Other hotels are friendly receptionists. Show proof of purchase in the application directly, yes, you can check in. Finally downloaded the order letter to my email, kept showing it, uh just said it said it just entered the notification. It's so weird haha. Even though it doesn't affect classes, people have been paid from the start. And it's also just proof of purchase, which is the same as on the web. There's no difference, it's just sent to email. We haven't paid for it yet. That's it, it's better if the room is good. The room is very scary. The building is old, and the room is very dark. We ended up checking out 30 minutes later and staying elsewhere. Just put it in. Next the guards don't be mean to the customers. Moreover, he's in the wrong position (but he doesn't realize if he's wrong, maybe he is). I guess we haven't paid from the start. funny. Oh yes, next time you sell, you should also know how to use the application. So that there are no more customers who have paid but are thought to have not paid.

This hotel is really ruined, don't ever stay.